[Resolved]  Whirlpool Fusion — No Cooling, no ice formation

Address:

East Delhi, Delhi

Hello

This is to inform you that i have taken a Whirpool fridge on March 2011. Since then, the fridge never worked properly. There is no cooling, no ice formation, door does not close properly. I have made numerous complain to customer care and spent more than 8 thousand rupees on its repair ( I bought the fridge for 12 thousand rupees) by your Company engineers. I had to purchase a Auto Defrost system and a stabiliser within the Warranty period( this was not informed to me at the time of purchase) and still it never worked properly. Again when i made another complain , an engineer( named Daman) told me the gass is not passing and again i had to pay for some installation. Now the fridge has stopped working completely.

Whirpool is a brand name and I did not expect such problems either with its product or with its enggineers. The engineers are completely worthless.I request you to take immediate action to repair my fridge else, I would be left with no other option than to take legal action against your company for substandard product and utterly disgusting post-sale services.This is a sheer harassment to a buyer who beleived in the brand name of the product.

regards
Sankhanath Bandyopadhyay
M-82, 3rd Floor, Jagatram Park, Laxminagar
New Delhi-110092
[protected]