[Resolved]  Whirlpool Ice Magic Refrigerator — fast forward ice and alarm reset display bulbs flashing and continuous tune is playing

Address:Tiruvallur, Tamil Nadu

I have a whirlpool refrigerator, model no 6081 and serial no INA[protected]. The cooling in the fridge had stopped two weeks back. The PCB required to be replaced and that was done. Previously 2 years back also I had to install a new PCB.
Today, we purchased a new stabilizer and on connecting it, the green and red bulbs on the panel---fast forward ice and alarm reset bulbs started beeping and a non-stop music started playing. I've had to put off the fridge.

When the PCB was replaced on 14th February, though the cooling process had started, the fridge was not functioning as a frost-free fridge. Icicles were being formed in the freezer and moisture was present in everything in the fridge. On complaining again, the service engineer was not able to do a satisfactory job and today, this new problem.

My fridge was purchased in May 2004 but has caused a lot problem. I need a proper solution.
I hope something worthwhile will be done and my faith in whirlpool will be restored.
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Aug 13, 2020
Complaint marked as Resolved 
Verified Support
Aug 23, 2020
Whirlpool India Customer Care's response
Dear Team,

We are unable to connect with the concerned person. Hence, we request you to kindly share mobile number of concerned person so that we can assist in best possible ways.

Regards,
Whirlpool Support
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