Window AC AMC calls - Whirlpool- window Ac
I have bought one Window Ac in the f.y .2007-08 and also taken Annual Maintenance contract from Whirlpool. Annual Maintenance form No. is 037351 and period is 10th July,2008 to 10th July,2012.
We faced some problem in Ac (Low Cooling). We informed on the Customer care no . of Whirlpool on 30th March,2010. And got the Compliant No. HR0310008449 .
We chased them next three day and finally one person visited to our home on 3rd and he found that Gas lekage problem is there in the Ac and he advice that he will come again and take the AC at his workshop but after that no one turn up .
Since 4th April,2010 we are chase with whirlpool and given call to no. of person but no one is ready to listen our problem. We have given no. of calls to Manna -0129 6512539/538 & Mr. Prakash 09212006305 & Mr. Rakesh & at least 50 calls to there customer care No.
We are not getting response . I wrote email to both the email id even I got the id of Mr. Dinesh_ mittal company secretary of Whirlpool but till today after noon the call is not attended so far.
Kindly help us advice so that our problem will get resolve at the earliest.
customer id hr/c/0607/24103 with whirlpool