[Resolved]  Whirlpool India — Microwave Breakdown (AH[protected])

Address:Ahmedabad, Gujarat

Hello Whirlpool India Team, This letter is being written on 31st Aug'13 from Narol, Ahmedabad Undersigned is aghast with the way complaints are handled by local whirlpool team for break-down of their microwave Magicook 25C model. This machine is currently under warranty. Registered complaint no with whirlpool is AH[protected] This machine was purchased from Chroma Showroom, wherein lodged complaint no is 96886 These complaints were registered more than two weeks ago & even after several calls made to service center no help is received so far but assurances. Following persons have been contacted so far:- 1. Mr. Hiren Patel, Head - Customer Care - Satellite, Ahmedabad, Whirlpool: [protected] 2. Mr. Kunal, Head Customer Care - Bapunagar, Ahmedabad, Whirlpool: [protected] 3. Mr. Raghavender, Sr Manager, Customer Care, Mumbai - Chroma: [protected] Since there is no escalation matrix provided in website of Whirlpool India, so he is forced to publish the issue in public forum. It is anticipated that issue be taken up seriously now. Regards, Siddhartha Ganguli +[protected]
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Aug 14, 2020
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