[Resolved]  Whirlpool India — fraud in service and not providing replacement

Address:Pune, Maharashtra

i had bought a whirlpool refregerator from das aundh and had a problem regarding the door...the problem was laging for 46 days and during thid period my refregerator was running 24 hrs without cut offs and my electricity bills too had come 5times more due to this and now my freezer fan motor and compressor now mak unusual sound...i asked for replacement but the service center denied it saying we cant..u plz get it done from das....
the service executives rajesh and prashant behaved very rudely on phone and dint recieve ma calls after seeing my number....the even used abusive language....

i dont know wats the way out....i even contacted the regional head but it dint help...
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Known to best service I heared about the company Now turned Nightmare for our family. We 3 persons all are employed.

I Bought 410 lts 4yrs back, with 5 years extended warranty, I gave a complaint on 8th may 2014, they came inspected

collected money for inspection the came once changed with non compatible compressor, it is also not working,

than came up with one offer that nobody can accept it, because if i pay 27000-00 rs they will replace with new one.

When my machine with warranty why should i pay the money. I asked them to replace compressor. But it 51 day over they hav not turned up.

Since we r employed, the Milk, vegetable, and balance meal all wasted. We r srugling lot because Whipool Company. I am registered Photographer India Shall move to next step. I hv all evidence, receipt, and Voice recoding. Come with solution.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Whirlpool India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    69%
    Complaints
    3569
    Pending
    0
    Resolved
    2438
    Whirlpool India Address
    H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
    View all Whirlpool India contact information