[Resolved]  Whirlpool Refrigerator 220 L Dlx Steel Double Door — compressor failed not replaced immediately

From D.Veerabhadrarao, H.No. 4-3-112, Guttala Bazaar, Khammam town, Khammam dist CellNo [protected]

I have purchased whirlpool refregerator DLX steel doube door on 21.6.2005 at Sri Ramakrishna Electronics, Khammam and it was failed on 20.5.2006 and complaint made same day and I am contacting regularly with consumer call centre, but they did not taken steps to repair the refregerator even after lapse of more than one month. I have given lowyer notice on 24.7.2006. soon after cnotice given your company representative attended and seen the refregerator and replaced the compressor by collecting Rs.1300/- fees, I have paid.
Again my refregerator failed on 4.12.2008 and complaint made at local call centre, some of the person attended on 8.12.2008 and informed me that comressor failed it must be replaced, and charges Rs 1350/- to be by the party, but even after lapse of 15 days it was not replaced again I have complaint filed hyderabad call centre my compliant no. HD [protected], at the time complaint he has informed me that the compressor will be sent on 2 days and it will be chaged, but it was not replaced sofar. No body taking care of it for repair and exchange the frez. due to which I am facing lot of inconvenience to the refregerator and my goods which was kept in the refregerator are failed, it cost is nearly Rs. 3000/-. who will pay the loss, I could not under stand. If the refregerator compressor not changed with in 2 days, I will file the case in the appropriate court for the damages. Soon after purchase the refregerator every year I have to incur the nearly Rs 1350/- it is proper way?
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Aug 14, 2020
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