[Resolved]  Whirlpool Refrigerator 230 Litres Single Door — non rectification of defect

Address:

Gurgaon, Haryana

I purchased Whirlpool refrigerator in Feb 10. This refrigerator not getting cool since 15 May11. My repeated calls were not responded on 15th. Engineer,finally,came on 16th and changed RELAY and charged Rs 800/-. On 17th a recurring and loud noise was heard from the compressor. On 18th on contacting the service centre, I was advised to switch off the refrigerator. On 19th the engineer came and replaced the compressor.The refrigerator functioned barely for couple of hours and at about 5.30 the same day the same noise was once again heard from the compressor. This time the engineer's advise was that the refrigerator need not be switched off as there are adequate cut off devices in built in the refrigerator. Thus, I have been subjected through this ordeal which also resulted in avoidable wastages of food items,raw fruits and vegetables.
I would urge the Whirlpool Co to ensure that I get my refrigerator duly repaired free of all hiccups at the earliest.