[Resolved]  Whirlpool Refrigerator — FRIZ. NOT GIVING COOLING

I bought a Whirlpool refrigerator of model 11342 WPL REF 340 DLX PROF TITANIUM 4S on 28.06.2009 from a well known dealer KAPILA ELECTRONICS PVT LTD, JANAK PURI, NEW DELHI-58. After one day of Installation Demonstration Person from Whirlpool came and we told him that food inside the fridge not getting cold enough as it should be. The Demo person said it will take the fridge one or two day to cool the food. But, after one week the friz. was not giving cooling. Then, we made the call at Call Centre to replace the friz. Immediately. The Service Engineer Vishal came who advised us to talk to our Area Manager Sh. Ram Verma regarding your complaint of not cooling. We made several calls to the Area Manager but all in vain.

PRODUCT DETAILS DATE OF PURCHASE AMT.

11342 WPL REF 340 DLX PROF TITANIUM 4S 28.06.2009 21,800/-


There is no need of keeping a friz. which is not functioning. The piece is faulty which the Service Engineers themselves know but doing nothing. Kindly help me out in replacing the friz. at the earliest.

Deep Regrets

SUNITA PANJANANI
25613350/[protected]

CUSTOMER