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Whirlpool Refrigerator

 
3 Reviews
HIREN DHAMI Send email

Poor quality of product and service

Dear Sir

I had buy refrigerator 400IM-WH ( FF 400) on 25/12/2004. We are facing number of complain from last one year. Service given by the companies authorized service station Seven star services is very poor. We had already spend about 5000 rupees uptill now. :Last month compressor problem occurred, they had changed the compressor, but still our refrigerator is not working properly. While changing the compressor they had removed drain trey, because may be compressor of different model then original one. Now water is coming out of refrigerators back side. In spite of number of complain no one had turned up. One of the company’s technician Mr. Ashok whose mobile no. is 9967686088, call promise us so many times to come personally and resolve the problem. But they had failed to do so uptill now.
So we hope that Whirlpool india will come out of poor customer care record and selling poor quality products.

Hiren Dhami ( M:9820329156)
2 Comments

Comments

Surabhi Singh Send email
 
attitude of service centre at jharkhand is very poor. i had complained about the non cooling problemin the month of may, but the workshop members visited in september (refregeratir is in waranty period). changed the compressor by the payment of rs.1750. within 1 week fridge is not cooling again, but service centre is not giving response even on frequent calling. they are neither repairing the fridge nor returning money.
surabhi
ramgarh cantt (jharkhand)
Surabhi Singh Send email
 
attitude of service centre at jharkhand is very poor. i had complained about the non cooling problemin the month of may, but the workshop members visited in september (refregeratir is in waranty period). changed the compressor by the payment of rs.1750. within 1 week fridge is not cooling again, but service centre is not giving response even on frequent calling. they are neither repairing the fridge nor returning money.
surabhi
ramgarh cantt (jharkhand)

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