[Resolved] Whirlpool — Refrigerator not cooling | |||
I made a complaint GB[protected] for Whirlpool 310 fusion single door refrigerator, the cooling was not proper, and all the edibles started spoiling. The engineer came and replaced some part for Rs.800+Service charge Rs.276. But the problem is still not resolved. I called him again, he came and inadvertently said that the fridge is fine, just use plastic utensils in the fridge. But my point is, it was cooling fine just 4 days ago then what happened in just one night that the fridge is not cooling with the same amount of load. I need urgent attention on my problem. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
In June 2010 our refrigerator stopped cooling,its compressor was replaced, as its under guarranty/warranty . since then its walls used to be hot.again in august service engg. reduced the gas filled earlier. it has again stopped cooling and complaint no.DN[protected] was registered on 13/11/2010. a service engg. Aamir Khan reported in the evening and left after saying that gas has to be refilled and another engg.will repair on sunday. no one turned up. one fellow came on monday evening telling to remove all the things from inside the fridge, and left telling that he would come tuesday morning. its 18:10 wednesday, and no news nothing from their side.
Reply
Hi,
I am a consumer in India.
Sorry for the mail for US consumers but the thing is that all my efforts on the Indian sites have not led to the repair of my fridge.
I had given a complaint on 25 Dec 10 about my fridge (model Whirlpool 350 Icemagic Elite FF) not cooling (complaint no W 1784 )
It is now around 15 days and no action has been taken.
This is especially so when Whirlpool also sold me a Homecare Plan (Code No 1019610).
I have not been able to store food for a fortnight now. It has caused me great inconvenience.
I had gone with Whirlpool only due to its reputition.... which seems to be in question especially so when the company has already taken money for the homecare plan.
Whirlpool does not seem to value its brand name and I now see the company as a fake company
I am a consumer in India.
Sorry for the mail for US consumers but the thing is that all my efforts on the Indian sites have not led to the repair of my fridge.
I had given a complaint on 25 Dec 10 about my fridge (model Whirlpool 350 Icemagic Elite FF) not cooling (complaint no W 1784 )
It is now around 15 days and no action has been taken.
This is especially so when Whirlpool also sold me a Homecare Plan (Code No 1019610).
I have not been able to store food for a fortnight now. It has caused me great inconvenience.
I had gone with Whirlpool only due to its reputition.... which seems to be in question especially so when the company has already taken money for the homecare plan.
Whirlpool does not seem to value its brand name and I now see the company as a fake company
Ltr Refrigerator dated on 19/05/2012 in Uttam Sales in Jamshedpur. i have some problem in my Refrigerator in door point. i am complain in your call center and also your shop in uttam sales jamshedpur. both her said they are change the Refrigerator. i am lanch the complain in 9 days before but no action in your side. pls say what can i do...
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