[Resolved]  Whirlpool - Washing Machine — Want to know the rules &charges for replacement of the piece

Dear Sir,
I purchased a washing machine in August 2007. There was a manufacturing defect, so I have sent it for the replacement. Suppose the model of my machine is ceased to be produced, may I know what should the company do? Suppose the company decides to give the another model, should I pay more for that? How much? Does the company give the another one piece at MRP? Can the company charge more? Or I have to simply give the difference of the previous bil amount and the MRP of the new model. Can company take fret charge or depreciation though the machine in in the warranty period? I am really confused. I want to know the rules for the replacement. Please sent me a detail information on my e-mail address [protected]@gmail.com Thank you very much. Please reply promptly
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Whirlpool India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    69%
    Complaints
    3570
    Pending
    0
    Resolved
    2438
    Whirlpool India Address
    H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
    View all Whirlpool India contact information