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Whirlpool Washing Machine T50 - poor service

 
3 Reviews
User
  vikram singh
I OWN WHIRLPOOL FRONT LOADING WASHING MACHINE .THE MACHINE GAVE PROBLEM ABOUT SEVEN MONTHS BACK .THE TECHNICIAN CAME AND REPAIRED THE MACHNE AND CHANGED THE WATER INLET VALVE. HE ALSO SAID THAT THE VALVE HAS ONE YEAR WARRANTY AND WILL WORK FOR TWO YEARS PLUS. HOWEVER THE MACHINE HAS GONE BAD AGAIN THIS TIME SAME TECHNICIAN CAME AND TELLS THAT VALVE IS BAD.NOW HE IS SAYING THAT VALVE HAD ONLY 03 MONTHS WARRANTY SO YOU HAVE TO PAY AGAIN . ALSO THE VALVE WHICH HE GOT WTH HIMSELF IS UN PACKED LOOKS OLD AND REUSED.ON ENQUIRING HE TELLS COMPANY SUPPLIES IN THIS CONDITION ONLY. I THINK THIS WHIRLPOOL SERVICE CENTRE PEOPLE ARE CHEATING US .HOPE THE COMPANY WHICH HAS WORLDWIDE NAME WILL DO SOMETHING.

CDR VIKRAM SINGH
03 AKASH, NAVAL OFFCER FLATS ,SASSOON COMPLEX COLABA MUMBAI -400005
PHONE- 09821061206 MOB , 02222784723 RES
Complaint comments 2 Comments     Updated:
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User
madhu vashihsta Whirlpool Washing Machine T50  - India
 

no service from whirlpool - Whirlpool Washing Machine

Hi I baught one washing M/c of whirlpool for which i have taken an AMC .Since last three months no body has attanede the complaint and taken another 3500 by telling tha a part is faulty.One bastard name rajan is creating a problem .He is service center incharge of whirlpool faridabad.I would request if you can help me in this regards

madhu vashishta
01296459520
N
User
Nudurumati venkata lakshmana babu Whirlpool Washing Machine T50  - India
 

no service - Whirlpool Washing Machine T50

The machine is under warranty till June 2009. Many calls were made to the company for rectifying.
It is nine months no rep from the company attended to it.
3 months back, whirlpool hyderabad rang me and told that they are unable to get the spare part for my
washing machine and I could exchange my washing machine with their new model for which
they give 25% for my washing machine cost. The machine is not even 3 years old. The comany does
not have spares. They advise that I can get the system repaired by any local technician.
This is the condition of USA's No.1 washing machine company. However, I logged a complaint
to core.nic.in and will soon be claiming damages.

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    Whirlpool Washing Machine T50 - poor service