[Resolved]  Whirlpool — After AMC of RO water purifier no service avail from whirlpool

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West Bengal

After AMC of RO water purifier no service avail from whirlpool

the people are cheaters, complete fraud people are being appointed in the entire whirlpool service centers , do not listen to the complain and send their service centers people are long chasing. Repeat complain about water filter not working properly.
Very poor service, after sales. I have purchased 1 ro water purifier in 24/09/2009 and did the AMC on September 2010 for one year. After few months water supply totally stopped form RO filter. And complain logged on 28/06/2011 and complain ID is KL[protected]. The service people no responding about this complain and till now the call is pending .But when made the AMC then they told us that they provide the service within 24 hours. If they have no parts for replacement then they can’t replace the total RO system. In spite of did the AMC we are cheated by the whirlpool company.
When amc did for Rs 3800 from then no service is provided from the service centre. Always they are telling that parts are not available. And this episode is continuing from 28 june 2011 till date 21/07/2011.
After taking the amc in a few days the machine stopped working and after several complaints.. my complain is still not responded. Amc card no 24041 model no 11149 machine sr no krao91660907.
From last 1 month I am purchasing water from outside and all the bills for water purchase and consumption records are kept ready for reference.