[Resolved]  Wipro — Laptop Lcd Dim Display

Address:

Jaipur, Rajasthan

We have purchased 6 Wipro laptops on 26 Nov.2010. After using some days one of them started creating problem whenever it become on standby mode. There was a blue error mode screen. I put a complain to customer care, engineer came and demanded for a windows 2007 software CD. After sometime the laptop finally got off automatically and then again I put a complaint to customer care on 28/04/2011. The engineer came on same day but said some part called inverter is not working, we will bring a new inverter and replace it. after then a new engineer came with the part on 04/05/2011 and said I had brought the part but it was defaulter. So he again gave me a sweet chewing gum and said we will bring a new part. Then again a new engineer came on 05/05/2011. He also told me the same story and finally on 12/05/2011 they came to diagnose that both LCD SCREEN AND INVERTER need to be replaced.From that I have not received any reply from them that when they are going to change these required items. From last 4-5 days I am regularly calling but there is no response. Due to all these circumstances I am getting very much irritated as I am unable to do my office work. I am also getting mentally puzzled that how will I manage my pending work.

Kuldeep Singh, [protected].
Admin Manager, Swarnalabh Tradelink Ltd.