[Resolved]  Woodland — sole of the shoes fully damaged within two months

I bought a pair of shoes of woodland from PRIME SPORTS, 39/1700, M G ROAD, PALLIMUKKU, ERNAKULAM, KERALA on 03.01.09 vide bill no.8798 availing a discount of Rs.750/- on the marked price of the shoes Rs.2495/- and I paid Rs.1745/- including VAT @ 12.5%
I gave back the shoes to the dealer on 11.03.09 as the sole of one of the shoes was too damaged to use. The shoes were taken by the dealer for sending it to their HQ requsting me to wait for about 20 days
Today 06.04.09 when I went to the shop to enquire the shoes I handed over, I was told that the company stopped production of the model I purchased and said I can take any other model and the value of it will be reduced Rs.1745/- Ipaid for the shoes I purchased.
I bought the shoes only wooed by the heavy discount offered by the company and while purchang it I asked the sales man about the quality of the shoes and he assured me shoes are as good as new and the discount is the yearly discount offer by the company.
My demand is that, I should get a reduction of Rs.2495/- on the shoes I purchase in place of my old shoes I handed over, maintaining the discount I have been given.
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Aug 14, 2020
Complaint marked as Resolved 
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