[Resolved]  Woodland — sole getting cracked

Address:Mumbai City, Maharashtra

I bought woodland shoes model no GC 0124105 KHAKI 43 FOOTWEAR on 11-08-10. from Woodland Store ,Chikhal apartment,Shop No-1,2,3 L.T.Road , Borivali-West Mumbai (Receipt No-5049). I was using my shoe regularly but on 02-02-11 i noticed a crack in one of my shoe sole.I am a regular user of woodland shoes for the past 15 years and generally the experience has been good ,that's why this brand loyalty.I was very confident that this issue will also be sorted out amicably.BUT this time on approaching the Woodland store i was told that sole will be replaced only on payment basis (Repair slip no-196).Well, if such high priced shoes of a reputed brand last only few months than it appears that the company is spending more on advertisement than on quality of the product which needs to be corrected.I truly believe that better sense will prevail and my faulty shoe will be repaired free of cost. AS in today's world it is difficult to find such loyal customers like me.
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Aug 13, 2020
Complaint marked as Resolved 
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I want to bring into notice of one and all that the sole of my shoe has been replaced free of charge . I appreciate the prompt service of personnel at Woodland showroom at Borivali and the backend personnel at Woodland customer care.Thanx a lot
rupak agarwal
P.S. You have increased my brand loyalty towards WOODLAND one notch higher.
I bought woodland shoes model noAC[protected] KHAKI 44 FOOTWEAR on from Woodland Store, PARADISE SHOES, SAI SHOPING CENTRE, CHITRALAYA 401501, BOISAR -West TAL -PALGHAR. I was using my shoe regularly but i noticed a crack in one of my shoe sole.I am a regular user of woodland shoes for the past 10 years and generally the experience has been good, that's why this brand loyalty.I was very confident that this issue will also be sorted out easly..BUT this time on approaching the Woodland store i was told that sole will be replaced only on payment basis & after five months i was informed that this model shoes production has been stopped & sole for this model is not available & u will not able to replace these sole.Well, if such high priced shoes of a reputed brand company is spending more on advertisement than on quality of the product which needs to be corrected.
sir in these time period i have lost my bill recipt also . I truly assure & believe that defective shoe will be repaired free of cost. sir i request u to consider these matter & send ur reply with detail address .
sankhe.[protected]@rediffmail.com
My woodland shoe sole has cracked, need repair or replacement with original sole...pls help me with repair centre
i purchase woodland shoes model nu GC 0333106A KHAKHI 39 FOOTWEAR LEATHER FROM THANE BRANCH BILL NO- 8925 DATE 29.01.2013, BUT MEANWILL I GIVE SHOES FOR REPAIR WITH IN WARRENTY PERIOD BUT NOW SHOES LOWER SOUL HAS BEEN BROKAN BUT AS COMPANY REPUTATION IT WILL NOT BROKAN AT ANY COST WITH IN WARRENTY PERIOD MY PAST EXPERIENCE IS GOOD FOR WOODLAND I USE FOR MANY YEAR BUT THAT TIME I WAS FRISTED FOR BROKAN SOUL BUT MY REQUEST FOR U THAT PLEASE GIVE ME FREE REPLACEMENT OF SOUL AS COMPANY POLICY I CALL TO YOUR CARE SERVICE THEY GIVE HIME ADVICE TO MAIL HIM I FOLLOW THAT INSTRUCTION I CONTACT TO, MUMBAI COLABAWOODLAND BRANCH AND FOLLOW INSTRUCTION they say me that only 50 % claim has pass on total price i want free replacement of that if such high priced shoes of a reputed brand company is spending more on advertisement than on quality of the product which needs to be corrected. pl send me replay
Hi,

I am Ajay mourya brought the shoes woodland store in Goregaon west A k plaza opp mtnl s v road . but after two months shole was gone. I had repair shole your store but both shole again out of shoes. Your store shifted another place.
Please help me
Mobile no.[protected]
Thanks regards
Ajay Mourya
My woodland shoe sole has cracked, need repair or replacement with original sole...in mumbai borivali west
pls help me with repair centre

Thanks
Ashwani
[protected]

torn out sole

I had bought a woodland shoe on[protected] from woodland store at Alankar Pearl Plaza, Bangalore.The tin number is [protected].But the sole of the shoe is torn within 3 days o[censored]sage.

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