[Resolved]  Woodland — No response from customer care and jacket which they delivered to me with fungus and rusted / Mfg. date : 2008

Dear all,

I purchased Men Jacket in woodland online shopping (order no: 19989) on 21st January 2013 It was delivered on 28th January 2013. When I opened parcel, I found fungus on jacket and jip /metal part were rusted.

I made a compliant on customer care through mail. I got reply we forward mail to concern department to resolve your problem. As on day no one contacted me. I made nearly 5 mails to them they didn’t replied.

If you make call to toll free number [protected], I will go upto option 2 (Online purchase) then after no one will speak ( only our time will waste).

God grace I my call is connected to representative[protected], He replied due to system slowness my person will call you shortly on 1st February 2013. As on date no one called me.

Kindly guide me how to proceed further for justices and inform me how to get back my money.

Regards,
Ilaiyaraja T
[protected]