[Resolved]  Woodland Shoes — bad quality

I bought a woodland shoe,
With in a month I found discomfort in the shoe. I thought may be the shoes are new that could be the reason behind. I continue wearing but after a while I feel that there is a problem in the shoes. I went to showroom and explained the problem.
They kept the shoe for a month long, and returned back to me, said the shoes are perfect now.
After a weak I was going to Singapore. I wore the same shoe there. It creates so problem there. I had to buy another shoe for emergency.
Thankgod this time it was not woodland.
I came back to india and submitted the shoe again to the showroom.
Now they are saying we cant do anything thing, the shoes warranty is over.
I told them it was with you for months. You are not counting them.
Say no to woodland. They became worst now.
They no more sell the quality product.
Ibad ur rehman
New delhi
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Hi All,

Please be aware about the quality of woodlands produts are bad, check properly before you, I purchased 1 pair of shoes and 1 pari of sandles, shoes soes came out within 1 hour o[censored]se. Though the shop keeper took it for repair, today when I visiting to take back my shoes, it was repaired in a bad state. I have rejeted it and asked for money back. I have already spent around Rs300 towards transport to the shop, it feel this brand is not worth the effort. Do look for some other brand. I am sensing the woodlands just buys shoes from some local guys and adds its logo on the shoes.

Regards,

Sathya
Dear Sir,

I bought a pair of shoe on 21st July 2009 worth Rs. 2965, from Woodland Store E-11 South Ex. Part II, New Delhi. and after using 3 - 4 times its upper layer started cuming out from outside , inside and edges of the shoes and also the sole of left shoe also got unfixed from front.

As I do not earn much so I thought I should buy shoes of good brand so that I do not need to buy again and again, that is why I took decision of buying shoes of woodland in which we had good faith from years but after having the such bad experience from such brand with so much big repute I and my father comlained many times through e mail to the concerned persons but never got any replies from anyone of them.

Its too disappointing for us, affected our faith badly.
It may not be the big issue for the officials of the brand but it is certainly for us, because we have invested our hard earn money just because of its loyal repute and their assurence of good quality to the customer.

Invoice no. 6104
Tin no. [protected]
Article no. SW 208 Black 40

M/S Jiwand Singh & sons
Woodland Store
E - 11 NDSE PART - II
New Delhi - 49
Tel :[protected], 64535620

Woodland Shoes — shoes problem

I bought a woodland shoe,
With in a month I found discomfort in the shoe. I thought may be the shoes are new that could be the reason behind. I continue wearing but after a while I feel that there is a problem in the shoes. I went to showroom and explained the problem.
They kept the shoe for a month long, and returned back to me, said the shoes are perfect now.
After a weak I was going to Singapore. I wore the same shoe there. It creates so problem there. I had to buy another shoe for emergency.
Thankgod this time it was not woodland.
I came back to india and submitted the shoe again to the showroom.
Now they are saying we cant do anything thing, the shoes warranty is over.
I told them it was with you for months. You are not counting them.
Say no to woodland. They became worst now.
They no more sell the quality product.
Ibad ur rehman
New delhi
[protected]

WOODLAND — poor quality product

I bought a woodland shoe,
With in a month I found discomfort in the shoe. I thought may be the shoes are new that could be the reason behind. I continue wearing but after a while I feel that there is a problem in the shoes. I went to showroom and explained the problem.
They kept the shoe for a month long, and returned back to me, said the shoes are perfect now.
After a weak I was going to Singapore. I wore the same shoe there. It creates so problem there. I had to buy another shoe for emergency.
Thankgod this time it was not woodland.
I came back to india and submitted the shoe again to the showroom.
Now they are saying we cant do anything thing, the shoes warranty is over.
I told them it was with you for months. You are not counting them.
Say no to woodland. They became worst now.
They no more sell the quality product.
Ibad ur rehman
New delhi
[protected]
hi

I bought a woodland sandal, With in a day stitching bookend, i went woodland Bangalore marathahalli showroom.. they saying we can repair but it will take tow week time ...!!! ...sandal i threw it on the ground and i say goodbye woodland ...one day ????? don't buy wood and...
Sir/Madam,
I am a regular user of your brand(Woodland) for several years which your people at madurai know this and i have bought nearly 4 pairs of schoes and scandals before starting in madurai i use to bought it from chennai and banglore. Normally i do not have and complaints, but a year back i bought a schoe in black color, from the month of purchase the stiched thread came out from the connection between the bottom and upper soul, schoe was seprated and not able to use, again and again your people stiched the same and now the bottem was teared and they want me to agree i refused(I am also running a jewellery shop in madurai it is a hundred years old). More the 75% of the days Schoe was with your people rather i havent used to it.Even now it is with your people pls take necessary action on it and solve my problem immedietly.

Repair slip No. 32 dated 27/5/10
Article : GC-0294106 Black 44

My Address Your Dealer Name and Address

P.B. MURUGAN M/s AERO CLUB
125-A, SOUH AVANI MOOLA STREET WOOD LAND STORE
MADURAI - 1 231A NETHAJI ROAD
[protected] MADURAI
[protected]
Dear Sir/Madam,

I, Abhishek Agarwal, am working for an MNC. I am regular customer and, in many sense, praiser of Woodland products and services. I had been fond of purchasing Tees, shoes, belts, etc from Woodland franchise, near to my home, until March 3rd, 2012. This Wooland outlet is at Kapurbaudi, near Big Bazaar, Thane (W) - 460001, India. .

For the services and obviously brand itself, I bought a formal shoe pair - costed me around Rs. 1, 550 - in December, last year. It came with a warranty of 1 year. Hence, the problem with the shoes started coming into the scene. Till now, I got my shoes repaired twice. The problems were with the stiches, and pasting at sole. For the first time, it took 4-5 days to get the shoes done.
Recently, the second time, Feb 26th, the attendant of the shop told me to get it done within 3-4 days and I will be informed on the phone. He reduced to writing; my phone number, name, etc. I gave it on Sunday and expected it on Wednesday.

For these many days, I was on sport shoes. Coincidentally, an event was to be conducted on Thurusday in the Organization. I called the store and told them the urgency of situation. Although, repairing was behind schedule they shamelessly told me that it would take some more days. To my surprise, I didn't imagine what to do for the event. Atlast, I borrowed a pair of shoe from my friend for one day. On Mar 3rd, I went to showroom and asked for my shoe. It was ready and the attendant bagged it and returned to me. I enquired, why the person didn't call me up when it was ready and you were to do so. He gave me the reason that I don't have your number. Later, I made them see, apparantly, my mobile number is there in the entry register. Then, they provided me with reason that might be you came early in the morning and we didn't have enough deatils of yours. I raised a query then, you have my name and number whatelse you required. While leaving the store I acknowledged them I am to, surely, write mail to Senior concern. I was taken aback when they brazenly said "OK". I didn't involve in any brawl with them and I headed to the exit of the store.

I, even, writing this mail and thinking of how an attender responsible for affecting the image of the brand. Why doesn't he undersand that it's not him but ultimately the brand and its image. How can one be so irresponsible with customers. May be it is just about the store and its associates but is it worth letting the people down and somehow and whatever little hurting the brand image.

I would appreciate your consideration if you could extend to the store and remind them properly which Organization they are working for.

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