[Resolved]  Woodland Shoes — Manufacturing defects

I have experienced that all shoes which are being sold and displayed at the showroom of woodland, Franchisee: Aero Club, Shop no. C-22, C-23, 02F Harihar Chamber, Boring Road, Patna, are not bearing the logo of the woodland company. This is a serious dilemma before the customer like me. Plz. take the pain and explain the rationale behind this for me like cutomers. expecting super sonic reply. Thanking you.

Dear Sir,

I had purchased a foot wear model number R1GD 0046105 for a sum of Rs.1570/- through you Madurai, Netaji Road outlet in Tamil Nadu India. Immediately during the 1st wear itself the seams gave way, meaning the quality of stitching is defective, as usual this was rudely rejected by the retail staff. I have left the product in your store itself.

I request you refund the money or replace the product, once the seam goes away it means the quality is inferior and the seams would give way soon. Failing to do so would attract litigation.

My contact is through emai: [protected]@yahoo.com.

Raghunatah

Hi,

I purchased woodland shoes for Rs 1955 from Woodland showroom, Great India Place, Noida, India . The shoes I purchased were creating problem to me but the representative convinced me and promised that if it continues troubling, it will be repaired and repairing will take just 2 days. I submitted the shoes for repairing but even 10 days later they did not get them repaired.Every time they ask me to come 2 days later. Although shoes of woodland are good but services provided by them are very bad.

woodland is the worst shoe i have ever come across...

they are hand made and they copy Timberland which is a UK based company...

they are no where near the fine quality of Timberland

WOODLAND — lining worn out

Dear Sir,
I had purchased a pair of shoe from M/s Mahalakshmi store, L-320-B, National Highway, Mahipalpur, New Delhi. that shoes worned out in lining within 5 months. I visited to that store but nobody is there to taking care for customer complaints.


Regards
Munish kumar

I agree with all the above comments. I have been always using Woodland shoes (i.e slippers and sandals) as I am quite comfortable with the same. Since 2008 begining I find the quality of the shoes has detoriated and the representatives in the Woodland outlets does not even know what they speak. I was staying at Chenna and purchased a sandal from the Woodland at T Nagar, paying Rs. 1750/-during the month of February'08. Within three months the threads is the sandal torn and the strap came out. I took the shoe back to the shop and showed them the defect. They agreed to repair and give it to me within fifteen days. But I got the repaired shoe back almost after three months. I had spent almost Rs.600/- towards auto fare travelling to the shop to find out the status. Each time, I visited, they promised me to hand over the repaired shoe within a week but that was not true.

In the month of September'08 I was transferred from Chennai to Ranchi. I was not sure whether there will be Woodland outlet. So I purchased a slipper paying Rs. 650/-. In last week of December'08, I found again the thread in the slipper is torn and the strap is coming out and presently I am not able to use the same.

It is matter of great concern that inspite of paying such a large amount for the items the I did not get the items worth of the money I spent. It is also not expected that a renowed Company is functioning without proper quality check and providing services to the customer properly.

In future, I will look for other options while purchasing the sandals and slippers.

Sincerely,

Dipasree Mukherjee

Dear sir,
I had purchased a pair of sandals, article no-GS 4016, color-GRN, Size-40 in last week of April 2008 from Woodland showroom from Maurya lok, Patna.Hardly I might have worn it for two months and then I had to go out for few months.
After returning back when I took it out for wearing, to my horror I found that both legs sole had come off.If this type of defect is developing in branded shoe like Woodland then I doubt that people will purchase it.Surely I will not purchase in future.
I have lost the receipt of the afore said product.Though I have given it for resoling in Woodland outlet in Kalyan(Maharashtra) and the shopkeeper has charged Rs 450/-.
Please look into such cases so that it does not reoccur again.

Best regards,
Dinesh Kumar Pandey

Yes, its painfulll to see that, we are paying extra money for the brand name of Woodland and still the quality of the product is of 3rd grade.I had bought a pair of Woodland Shoes from Kolkata, costing Rs. 2100 on 26th Dec.2008.By 1st week of Feb 2009, its sole got detached from the main shoe body.I had complained to the Woodland complanin /enquiry of woodland site but even after sending 3 reminders, they reluctant to reply.Had we been in UK ans USA, these companies would have bent on knees and provided the requisite.
Can anything else be done to bring Woodland company to these unprofessional attitude ?

I had purchased my current shoes sometime back in Oct-08.
As soon as I started using them, I started feeling some pain in my left foot, I complained to the showroom but the change did not happen. Now after 5-6 months, the left shoe is torn with the treads coming out. Also because of pain and uncomfortableness i did not wear for long and so often.

Its a matter of concern that paying such a huge amount for a pair of shoes and you get a defected piece.

I request you to refund the money or replace the product.

PLZ REVERT

Woodland Shoes — Extremly poor quality of Woodland shoes and no complaint redressal mechanism

I bought shoes costing Rs. 2000 from Vapi, Gujarat Show Room. Within 3 days o[censored]se stiching threads started coming from dofferent places. Also both shoes laces are of different length. Showroom owner not ready to take any responsibility.

I had purchased a pair of foot wear article no-Gp 0487108, color-BRN, Size-41 in first week of feb 2009 from Woodland ()showroom from DB road, R.S puram, coimabtore. i paid Rs.1, 800.00. As soon as I started using them within in a month finger grip torn .I submitted for repairing after 2 days they returned back really it is horiable i felt to slap them with same.i gave to repair for my left leg but they repaired in both side.i think they want to change their name from woodland to [censored]ingland. atleast i got a chance to write my feeling over here once again thanks for it.

i also agree with the complaint, it is so disgusting that i had purchased for Rs. 1200/- from Belapur Branch. but it has torn with 3 months and i have given to the same shop for resoling by giving Rs. 450/-. but since it has passed one months i have not received my shoes. please help me.

manesh kurup

Woodland Shoes — Bottom broken

Dear Sir,
I bought wood land shoes a year back in chennai for the amount of Rs. 2500/-. I used the shoes only for office purpose but still the bottom sole of one shoe got broken. So I contacted the shop and gave the shoes for repair before one month but now they are saying they cant repair and giving some other reason. They are not showing interest in my complaint. I hope you will take some immediate action. (thought woodland is good company).

I purchased a pair of formal shoe on 12th April 09 worth Rs.1695 and the code is RSIND-1227 from Laxmi-Road but the quality of shoe is not worth to purchase at such a high price. It is not in corrrect shape therefore wearing it feels me uncomfortable..The shoe's sole is not soft and wearing it for more than 1 hour start sweating to much.

I purchased a pair of shoes on 15-3-09 from city agencies Trivandrum Model no:GC0112105 KHAKI 42 Paying the hugewoodland bill. Exactly on 30th day sole of Lt shoe came loose. When I contacted them, they said there is no replacement, but they will glue it locally. I have been using woodland for the past 15 yrs. Recently their quality & service are deteriorating. I bought a pair of LeeCooper today.

Dear Woodland,

Maintaining silence on your duplicate quality of your product, how can you satisfy your valued customer? There is no reply for my complaints as indicated in the below mail content on 25/03/2009.

Please find the attachment of not your branded product, but they are (some culprits) are some ordinary quality claiming that these are woodland product and gaining a lot.
So the attachment will show how they are doing. Hope you will see those attachments, if you really you are doing genuine products/businesses.

Also give me the solution for the amount lost by me on purchasing the woodland slippers and sacks.

Still waiting for your reply to get the worthy product or my money.

Regards,

Arun R
--- On Wed, 25/3/09, Arun R <Arun.[protected]@Lntemsys.com> wrote:


From: Arun R <Arun.[protected]@Lntemsys.com>
Subject: Comments on quality of Woodlands and Franchisee as well.
To: [protected]@woodlandworldwide.net
Cc: [protected]@woodlandworldwide.net, [protected]@woodlandworldwide.com, [protected]@yahoo.com
Date: Wednesday, 25 March, 2009, 4:16 PM



Dear Woodland,

As you are the one, the most popular for not only footwear, many.

I regret to comment on your product or the product holders especially your franchisees.

Having so much faith on your woodland products, I Purchased woodland slipper for Rs2500 in Woodland show room located in URS Road, Mysore, Karnataka, India during 2nd week of December 2008.
I used that slipper only 3times(This not lie), when I used it in 4th time o[censored]se, its stiching came out from one side and made me depressed. To manage this situation, I put temporary hook and I went to the same show room. They collected the slipper and they delivered the slipper, fixing more damages in that repaired area. This made me to feel bad and I argued them and they were not ready to respond for that.

Now Rs2500 is in waste bin. Having So much of interest on purchasing your woodland slipper in the beginning and if it goes in the fourth time of its use, How can we believe your products? On the same day, we saw one more customer for his new slipper purchased from that shop only, even that also had same problem.

Who is going to answer for my lost money which i earned after my hardwork?

In the same shop I purchased 3 sets of socks of Rs145 each. Among those, only one set is printed as woodland and the other 2 sets are having no trade mark. The Franchisees are highly cheating the customers. The photos of remaining 2 socks will be sent to you soon.

What can I tell to my friends and relatives on your woodland products?

Are you not checking your franchisee activities through your procedural inspections?

Please Suggest me what to do with the damaged woodland slipper. Please reply for this mail.

Regards,

Arun R
Larsen & Toubro (Emsys) Limited,
Bangalore
Mobile No: +91-[protected]

www.lntemsys.com

Dear Woodland,

Maintaining silence on your duplicate quality of your product, how can you satisfy your valued customer? There is no reply for my complaints as indicated in the below mail content on 25/03/2009.

Please find the attachment of not your branded product, but they are (some culprits) are some ordinary quality claiming that these are woodland product and gaining a lot.
So the attachment will show how they are doing. Hope you will see those attachments, if you really you are doing genuine products/businesses.

Also give me the solution for the amount lost by me on purchasing the woodland slippers and sacks.

Still waiting for your reply to get the worthy product or my money.

Regards,

Arun R
--- On Wed, 25/3/09, Arun R <Arun.[protected]@Lntemsys.com> wrote:


From: Arun R <Arun.[protected]@Lntemsys.com>
Subject: Comments on quality of Woodlands and Franchisee as well.
To: [protected]@woodlandworldwide.net
Cc: [protected]@woodlandworldwide.net, [protected]@woodlandworldwide.com, [protected]@yahoo.com
Date: Wednesday, 25 March, 2009, 4:16 PM



Dear Woodland,

As you are the one, the most popular for not only footwear, many.

I regret to comment on your product or the product holders especially your franchisees.

Having so much faith on your woodland products, I Purchased woodland slipper for Rs2500 in Woodland show room located in URS Road, Mysore, Karnataka, India during 2nd week of December 2008.
I used that slipper only 3times(This not lie), when I used it in 4th time o[censored]se, its stiching came out from one side and made me depressed. To manage this situation, I put temporary hook and I went to the same show room. They collected the slipper and they delivered the slipper, fixing more damages in that repaired area. This made me to feel bad and I argued them and they were not ready to respond for that.

Now Rs2500 is in waste bin. Having So much of interest on purchasing your woodland slipper in the beginning and if it goes in the fourth time of its use, How can we believe your products? On the same day, we saw one more customer for his new slipper purchased from that shop only, even that also had same problem.

Who is going to answer for my lost money which i earned after my hardwork?

In the same shop I purchased 3 sets of socks of Rs145 each. Among those, only one set is printed as woodland and the other 2 sets are having no trade mark. The Franchisees are highly cheating the customers. The photos of remaining 2 socks will be sent to you soon.

What can I tell to my friends and relatives on your woodland products?

Are you not checking your franchisee activities through your procedural inspections?

Please Suggest me what to do with the damaged woodland slipper. Please reply for this mail.

Regards,

Arun R
Larsen & Toubro (Emsys) Limited,
Bangalore
Mobile No: +91-[protected]

www.lntemsys.com

apply ur semen n lick d stains away

Hi,

This is with refer to your below mail content.

What kind of reply are you going to give me. Is this the way to handle one customer complaints? If customers are silent, it never means that you also should be silent.

I greatly ashamed of having purchased your company product. You should make your own customer happy or atleast you should be able to hear your customer problems.

But in all the way you are standing as if you are not responsible for loss incurred to the customer (Its me).

Referring to mail contents as given below, if I had purchased a ordinary slipper for the price of Rs200/-, that will proove its quality for at least one year. If I calculate the amount expensed for your woodland slipper that is Rs2500/-, I can purchase 12 pairs of ordinary slipper and I can use those for 12years (One slipper/ Year). Then why should I come to you? Are ready to spoil your woodland brand name?

At the 4th time your usage of woodland slipper got disqualified because of its worst quality.

Still awaiting for your valuable reply.

Regards,

Arun R

I also have bitter experience with Woodland shoes bought from Sahara Mall, Gurgaon. The response of Woodlands in lacklustre and escapist type. They have countered that they have only 3 months warantee. I am surprised to find out that a reputed brand like Woodland offers only 3 months' warantee.