[Resolved] Woodland Shoes — Replacement of Shoes | |||
Dear Sir, Madam, I purchased one pair Woodland shoe (i.e. below detailed) from Aero Club - Woodland Store, Indira Nagar, Bangalore-560008. The cost was INR 2795.00. I have used it for around 10 times in a span of just 3-4 weeks (as I wear casual shoes on Friday and Weekends only). The Right-side shoe got two Cracks on its toe and approached the Aero Club outlet immediately regarding this issue. This is my 3rd Shoe and first time ever, I am getting this type of issue. The Outlet people gave me the Repair Slip (No. #105; Dated: 20/Aug/2011) and now denying on Replacement saying misusing of shoes which is Not Acceptable at-all. It is around Two months to complete and I have given numerous phone calls asking on Status of my request but still they are saying “Our Manager will call you on Your Mobile and let you know what the possible things can be done.” Yesterday - 9/Oct/2011, I called to the Aero Club Outlet but same answer I got from the executive sitting in counter. Shoe Details Article No.: GC-0596108 Camel 43 Retail Invoice Number: 9720/2011123 Date Purchased: 12/Mar/2011 Aero Club Outlet DetailsAero Club Woodland Shoes Unit 1, #365, 100 ft Road HAL 2nd Stage, 6th Main Indira Nagar, Bangalore-560008. Phone: +[protected] Please help me on this. NOTE: The Email ID "[protected]@woodlandworldwide.com" given at WoodLand website | Customer Care section is NOT WORKING as the mail I sent got Bounced. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 5 Comments | |||
Comments
N. Sangeeva rao
Sr. Manager
Indian Bank,
Ponnuru .Guntur district, AP.
I had bought a WoodLand formal shoe (WOODS) from a WOODland authourised dealer at Tnagar Chennai.
Unfortunately the shoe got damaged in 60days. The sole of my my shoes got crscked went into pieces. since im residing at guntur. I went to the showroom situated at vijayawada (AP) and handed over my shoes. They had taken my shoes and send it your concerned place.(Delhi)
The showroom people told me that they will charge Rs.450 for repairing instead of replacing my shoes .
I'm a regular user of WOODLAND shoes for the last 20 years which is very reliable for the durability.
Hence I request u to replace my shoes within 30days. Otherwise I have no other option to file a case in the cinsumer forum. Hope I can expect positive reply.
Sr. Manager
Indian Bank,
Ponnuru .Guntur district, AP.
I had bought a WoodLand formal shoe (WOODS) from a WOODland authourised dealer at Tnagar Chennai.
Unfortunately the shoe got damaged in 60days. The sole of my my shoes got crscked went into pieces. since im residing at guntur. I went to the showroom situated at vijayawada (AP) and handed over my shoes. They had taken my shoes and send it your concerned place.(Delhi)
The showroom people told me that they will charge Rs.450 for repairing instead of replacing my shoes .
I'm a regular user of WOODLAND shoes for the last 20 years which is very reliable for the durability.
Hence I request u to replace my shoes within 30days. Otherwise I have no other option to file a case in the cinsumer forum. Hope I can expect positive reply.
Dear sir,
I Am Gaurav Muttha residing in pune bace.I have purchsed shoe from yur authorise store aero club, woodland store, plot no 694/A adarsh chsl, adj to hotel rajdoot, pune satara road, pune 411037. phone no.[protected].
when i puchsed after 12 hours goan it become cut on left shoe of bottom. the store man giving me REPAIRE bace . bt hw shoud i take new shoe in repaire condiction . i want replce the shoe and want new . ACUTLLY IN OUR FAMILY WE USEING 22 SHOE OF YOUR BRAND. SO I AM NOT HAPPY THAT THE STORE KIPAR TALK WITH ME .
SO KINDALY ARRENGED TO REPLACE NEW SHOE FOR ME.
PLZ TAKE ACTION AS SOON AS POSSSIBLE.
THANK YOU.
GAURAV MUTTHA,
PUNE .
MOB - [protected]
I Am Gaurav Muttha residing in pune bace.I have purchsed shoe from yur authorise store aero club, woodland store, plot no 694/A adarsh chsl, adj to hotel rajdoot, pune satara road, pune 411037. phone no.[protected].
when i puchsed after 12 hours goan it become cut on left shoe of bottom. the store man giving me REPAIRE bace . bt hw shoud i take new shoe in repaire condiction . i want replce the shoe and want new . ACUTLLY IN OUR FAMILY WE USEING 22 SHOE OF YOUR BRAND. SO I AM NOT HAPPY THAT THE STORE KIPAR TALK WITH ME .
SO KINDALY ARRENGED TO REPLACE NEW SHOE FOR ME.
PLZ TAKE ACTION AS SOON AS POSSSIBLE.
THANK YOU.
GAURAV MUTTHA,
PUNE .
MOB - [protected]
I WANT TO KNOW THIS ARTICLE NO. GC1085911 BROWN COLOUR 41 FOOTWEAR (LEATHER) YOUR COMPANY BRAND AND WHAT IS THE EXACT PRICE I AM WAITING FOR YOUR REPLAY.
Dear Sir, Madam,
I purchased two pair Woodland shoe (i.e. below detailed) from Aero Club - Woodland Store, Mal of Mysore, Mysore-570010. The cost was INR 2795.00. I have used it for around 6 month in a span of Six Month . The Inside –side the its lives the color when its weet if I ware that color will apply to my food also & I approached the Aero Club outlet immediately regarding this issue. This is my 4rd Shoe and first time ever, I am getting this type of issue.
The Outlet people gave me the Repair Slip (No. #206; Dated: 02/Nov/2014) and now they are telling that its color shading issue we cant do, but I an not telling that color shading I am telling that inside the show color will apply to my foot also. So please do the need full.
With Regards,
Ashwini.C
I purchased two pair Woodland shoe (i.e. below detailed) from Aero Club - Woodland Store, Mal of Mysore, Mysore-570010. The cost was INR 2795.00. I have used it for around 6 month in a span of Six Month . The Inside –side the its lives the color when its weet if I ware that color will apply to my food also & I approached the Aero Club outlet immediately regarding this issue. This is my 4rd Shoe and first time ever, I am getting this type of issue.
The Outlet people gave me the Repair Slip (No. #206; Dated: 02/Nov/2014) and now they are telling that its color shading issue we cant do, but I an not telling that color shading I am telling that inside the show color will apply to my foot also. So please do the need full.
With Regards,
Ashwini.C
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I had bought a WoodLand formal shoe (WOODS) from a WOODland authourised dealer at ADAYAR in Chennai.
I bought the shoe from showroom on 19th Apr 2010 during a clearence sale.
Unfortunately the shoe got damaged in two days. I went to the showroom and enquired for a replacement or repair.
They had taken my shoes and send it your concerned place.(Delhi)
Most disgustingly the concerned showroom people told me that the shoe cannot be replaced or repaired.
Instead you can select some other product.As I mentioned I liked the shoe very much and need the same one.
I'm a regular user of WOODLAND shoes which is very reliable for the durability. I'm very much particular about the shoes I had chosen from the Showroom.
I hope its just because of lack of your proper interest towards the customer, that I'm not able to get back my Shoes. I had tried several times to your customer care number[protected], but couldn't get any answer. If you take genuine interest towards the customer (me) I can get the shoe back. (Maybe I can go for a colour change, black...but very particular I need the same shoes.)
I'm attaching the repair slip for your information. Please contact the concerned dealer or me and do all the needful things so that I can get the same model shoe as soon as possible.