[Resolved] www.BookMyShow.com — Regarding Refund on online booking | |
I tried to book movie tickets from www.bookmyshow.com through my credit card on 26th June, 2009. But due to their technical error I got a following message on screen. 'due to technical problem your tickets could not be booked, Please make sure that you get refund'. But when I checked in my credit card helpline they told that amount has been deducted by bookmyshow. I wrote an e-mail to them, they reply me that 'due to transaction failure your tickets have not been booked. We have instructed our bank you will get refund. please check you next credit card statement and if it has been charged send us scanned copy of your statement. three times I sent scanned copy of my latest statement of credit card, they didn't reply me at all. My last date of payment is 12th of August, 2009. yesterday only I sent them a mail but still I didn't get any reply from their end. Finally I thought I should complain against them. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 10 Comments | |
Comments
I booked 2 movie tickes for paa on first time transaction got failed but the amount got deducted from my account so i paid twice for 2 tickets and they've charge convienece charges both the time but got ticke once only.
I totaly agreed. Today i booked 6 tickets fo movie 3 and 999 rs debited from my account however movie ticket didn't book and i got msg techinal error
i booked 5 tickets on bookmyshow.com for 3idiots for Rs 1000 from icici debit card, money from account diducted but not received tickets. thrir customer no is full busy and in that also waisted money but they are not picking. they r very big fraud
25-dec-2009
25-dec-2009
I totaly agreed. Today i booked 4 tickets fo movie 3 and Rs.1166.09 debited from my account however movie ticket didn't book and i got msg techinal error...This is such a fraud thing...
Agreed. I booked the tickets twice and both the times, amount was deducted from my card and tickets were not booked.
I also booked 3 tickets through my debit card on 30th November however the transaction got failed and the ticket amount got deducted from my debit card. I do received that your amount will be reimbursed however i didn't get the money back.
I booked 2 tickets through my Indusind Bank Credit Card on 23-June 2012, however and the ticket amount got deducted three times from my credit card.
As per my discussion with Indusind Bank customer care executive, they told me that, you have to contact at book my show.com, when they will clear it, we will revert back amount in your a/c.
DETAILS:-
Mohammad Zahid
Credit Card Number [protected]
Ticket booked at Maxus Cinema, SakiNaka Mumbai.
Movie Teri Meri Kahani - 2 Ticket Sofa, 11 AM
23 Jun 2012 BOOKMYSHOW 233.7
23 Jun 2012 BOOKMYSHOW 233.7
23 Jun 2012 BOOKMYSHOW 233.7
Kindly check & confirm.
Thanks & Regards:-
Mohammad Zahid
[protected]
Email Id: m.zahid.[protected]@gmail.com
As per my discussion with Indusind Bank customer care executive, they told me that, you have to contact at book my show.com, when they will clear it, we will revert back amount in your a/c.
DETAILS:-
Mohammad Zahid
Credit Card Number [protected]
Ticket booked at Maxus Cinema, SakiNaka Mumbai.
Movie Teri Meri Kahani - 2 Ticket Sofa, 11 AM
23 Jun 2012 BOOKMYSHOW 233.7
23 Jun 2012 BOOKMYSHOW 233.7
23 Jun 2012 BOOKMYSHOW 233.7
Kindly check & confirm.
Thanks & Regards:-
Mohammad Zahid
[protected]
Email Id: m.zahid.[protected]@gmail.com
Mohammad Zahid
Credit Card Number [protected]
Ticket booked at Maxus Cinema, SakiNaka Mumbai.
Movie Teri Meri Kahani - 2 Ticket Sofa, 11 AM
23 Jun 2012 BOOKMYSHOW 233.7
23 Jun 2012 BOOKMYSHOW 233.7
23 Jun 2012 BOOKMYSHOW 233.7
Kindly check & confirm.
Thanks & Regards:-
Mohammad Zahid
[protected]
Email Id: m.zahid.[protected]@gmail.com
Credit Card Number [protected]
Ticket booked at Maxus Cinema, SakiNaka Mumbai.
Movie Teri Meri Kahani - 2 Ticket Sofa, 11 AM
23 Jun 2012 BOOKMYSHOW 233.7
23 Jun 2012 BOOKMYSHOW 233.7
23 Jun 2012 BOOKMYSHOW 233.7
Kindly check & confirm.
Thanks & Regards:-
Mohammad Zahid
[protected]
Email Id: m.zahid.[protected]@gmail.com
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
57%
Complaints
1528
Pending
0
Resolved
852
View all 1528 BookMyShow reviews & complaints
+91 22 3989 5050
+91 22 6508 8960
Ground Floor, Wajeda House, Gulmohar Cross 7, Juhu Scheme, Mumbai, Maharashtra, India
View all BookMyShow contact information
i simply didnt get the way they were telling lie or there is lack of knowledge in regarding ticket booking..
if any extra charge is there they should been inform me before... in summary book my show is untrustable sight... If they would have inform me before i would not book those ticket from book my show.. and they collected 10% extra on each ticket without any information...
is this a kind way ????