www.buytheprice.com — wrong product delivered by buytheprice having minor defect and money not refunded | |
I have ordered one whirlpool refrigerator (genius royale 180lts) to www.Buytheprice.Com on 2nd of may 2011. I was expecting it to reach in 5-6 days as per website claim. After a week I followed up for the delivery they told me that they are trying to contact a dealer in nasik (where I am residing) and it will be delivered day after tomorrow. The fridge was not delivered and from than I continuously contacted them for delivery. After one week the delivery was made by bothra electronics at nasik but the fridge which was delivered was an inferior model and was received by my wife who was not aware of what was ordered. The product which was delivered was having some whitewash and paint marks at bottoma nd looks a bit old if closely observed.In evening I contacted bothra electronics and buytheprice.Com as well and informed that the product delivered is different from what was ordered. Cs executive console me that the right product will be delivered next day and u need not to worry. Next day when I contacted bothra electronics he told me that he will receive the original order product from aurangabad and will be delivered in evening upto 7-8 oclock. The whole day elapsed next day was sunday and when I contacted bothra electronics he told me it will be delivered on monday evening. Monday I tried to contact bothra he was not picking up the phone. I contacted buytheprice they replied they contacted bothra he is out of station due to the death of his relative and product will surely be delivered tuesday morning. Tuesday morning when I contacted buytheprice.Com they said they contacted bothra and he is denying to supply the product and mine order will be cancelled on my written request and money will be refunded. Till now regularly I am contacting both bothra and buytheprice to pick up the wrong product and refund my money back. Either they are not picking up the phone or saying not to worry. Pradeep chugh order no. Btp60722 Was this information helpful? | |
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