[Resolved] www.Freecharge.in — A/c debited but not recharged | |||
On 04.03.2012, i gone to the above website (www.freecharge.) to recharge my Reliance Data Card No. [protected] in your website. The following message has come to my mobile. Rs. 810/- was spend on Debit card at www.ccavenue.com/charge.Mumbai. But till today my card not recharge Kindly refund the amount to my account Was this information helpful? | |||
Aug 20, 2016 Complaint marked as Resolved Verified Support Mar 06, 2012 Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Customer, Greetings from Freecharge.in and thank you for writing in. Your transaction done on 04.03.12 for the amount of Rs. 810/- against the order id : 11939028 was unsuccessful due to some technical error. We have issued refund instructions to the payment gateway on Mar 4, 2012 itself. Depending upon the turnaround time of your bank you will get the refund automatically into your account (ideally the banks take 4-8 working days to process the refund) We value your relationship with us and would request you to wait till then. Please be rest assured that our team is continuously following up on this. Assuring you of best services at all times. Alternatively you can also visit the below mentioned link, in order to assist you. http://support.freecharge.in Once you submit all the details, your query will be addressed with in 24 hrs. Regards, Freecharge Team www.freecharge.in Happy Freecharging!!! | |||
 7 Comments | |||
Comments
Hi,
Greetings from Freecharge.in
Your transaction was unsuccessful for order no.3005543
We have already issued refund instructions to the payment gateway on today i.e 14th June
Depending upon the turnaround time of your bank you will get the refund automatically into your account (ideally the banks take 3-7 working days to process the refund)
May we request you to please let us know ( along with the latest bank statement) if you do not get the refund within 7 working days. We would be more than happy to chase it on your behalf with the payment gateway.
Assuring you of best services at all times.
Regards
Freecharge Customer Care
Greetings from Freecharge.in
Your transaction was unsuccessful for order no.3005543
We have already issued refund instructions to the payment gateway on today i.e 14th June
Depending upon the turnaround time of your bank you will get the refund automatically into your account (ideally the banks take 3-7 working days to process the refund)
May we request you to please let us know ( along with the latest bank statement) if you do not get the refund within 7 working days. We would be more than happy to chase it on your behalf with the payment gateway.
Assuring you of best services at all times.
Regards
Freecharge Customer Care
On 15.04.2012, i gone to the above website (www.freecharge.in) to recharge my MTS Mblaze data card no. [protected] in your website. The amount has been deducted. But in the last screen it is displayed as the transaction is not successful. My order no. is 13502889. But till today my card not recharge Kindly refund the amount to my account.
Didnt receive the OLA voucher code
Hi, I have recharged my mobile with Rs.50 through Freecharge mobile app. I haven't received my OLA CAB voucher. Please help me in getting the voucher code on my mobile([protected]). Regards, NandhiniRECHARGE NOT COMPLITED
sir We are recharged 11.12.2014 phone no: [protected] but still now not recharge this no and same time payment also ducted my account ref: your order no: FCA[protected] PLEASE resolve this problemsRefund not received
I made a transaction of Rs195 money got deducted from my account but the transaction failed later. I contacted freecharge customer care they said the amount is refunded to my freecharge wallet but it is not reflecting there.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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Freecharge.in — A/c Debited but no recharge
Hi Myself Md Naseer from chennai I have done recharge 06/09/2011 11:50 pm, Im still waiting for my recharge . give my money back or recharge .. I didn't get the recharge balance in my mobile .how can close my complaint without doing anything ? [protected] complaint id no is : Complaint #14300