[Resolved] www.Freecharge.in — Money deducted from Account but no recharge | |
Tried to recharge my mobile 3 times of Rs 100, Rs 30 and Rs 30 through www.freecharge.in.. Each time respective amount deducted from my bank account but none of the recharge was successfull. There is no customer care number available on the website. Only an email address is mentioned and in order to raise a complain I need the Order Id but unfortunately that order Id is not reflecting in my account transactions details(freecharge.in account). Suggest me how can I contact directly to customer care. Was this information helpful? | |
Aug 18, 2016 Complaint marked as Resolved Verified Support Feb 21, 2012 Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Customer, Greetings from Freecharge.in Request you to provide details such as order id orelse your registered email id. Also send us the snap shot of your account statement where it shows that amount has been debited from your account, so that we can follow up with our payment gateway and get the issue resolved at the earliest. Assuring you of best services at all times For further queries feel free to write us at http:/www.Freecharge.In/Customersupport/Upload/ Warm Regards, Freecharge Team http://www.freecharge.in Happy Freecharging!!! | |
 1 Comment | |
Comments
same thing happen to me last night i hope this looks like an cheating website..meanwhile one r two recharge alone being not done rest other done anyhow they have committed a mistake...
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
34%
Complaints
2440
Pending
0
Resolved
828
+91 12 4433 0000
Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051