[Resolved]  www.Freecharge.in — money deducted no recharge

the operator is saying recharge was not done

Hi,

Greetings from Freecharge.in

This is a successful transaction from our end .Request you to please speak to your operator regarding this as we only forward the recharge request to the operator. It’s the operator who has provided you the Re1 and not us.

If you check airtel website they do have a Easy Recharge for Rs 200 . Its your operator's fault for providing you the Re1 instead of the talk time.

You can check the information from :

http://www.connectindia.in/posts/show/1114093/delhi_plan_info-center-airtel-prepaid-plans-964588.htm

Regards
Freecharge Customer Care

Freecharge.in — www.freecharge.in Complaints - money deducted no recharge

I had tried to recharge my mobile with airtel Rs 50 pack from your website.
My order no is 1395448.
The transaction was successful but till now I have NOT received the
talktime on my mobile no. I have already sent emails to customer care of
Freecharge.in with no response from their side.

Please address this issue urgently.

Regards
Manu Kumar Mittal

Hi,

Apologies for the issues faced by you.

We were facing issues with the Airtel recharges on 21st march but now its been resolved. We will provide you with the talktime today.

We hope we have sorted your concern now. Look foward to fruitful relationship with you.

Regards
Freecharge Customer Care

Freecharge.in — Recharge not done but amount was deducted from my credit card

Today half an hour back but still the refilled amount in not credited to my relatives mobile. Refill in unsuccessful and 1010rs has been deducted from my SBI credit card. I haven’t receive the mail for successful refill as well.
Please transfer the amount back to my card or refill the provided the number. Nor the amount has been transferred back to my credit card nor the refill has been done on the numbers. This site is a fraud


Mobile number : [protected] & [protected]
Refill amount : 1000rs + 1000rs + 20rs coupon delivery charge
Coupons : 8 coupons of Naaptol & 8 coupons of Dominos
Order Number: 1428147 & 1427638

Freecharge.in — Money deducted but Charge not done

Hi,

I have recharged my mobile with rupees 333.00 (Total amount 343 including coupon). I have got an email the transaction was successful but my mobile has not been charged. The order number for the same is 1393541.

I have sent multiple emails but didn't get reply to even one. I am finding lot of similar complains for Freecharge.in. This looks like a big fraud company.

Thanks
Jai Prakash

Hi,

Greetings from Freecharge.in

We were facing some technical issues with Airtel on 21st march, buit now its rectified.

For your mentioned transaction we will provide you with the talktime of 333/- today. Please confirm once you get it.

Assuring you of best services at all the times.

Regards
Freecharge Customer Care

Hi,

Apologies for the issue faced by you.

For both the transactions refund have been initiated, you will them in 7 working days depending upon your bank's procedure.

Regards
Freecharge Customer Care

Freecharge.in — not recharge my num..

maine mobile no.[protected], 110 & 100 rs se recharge kiya per hua nahi jabki mere account se debit hogaye freecharge.in ka koi bhi contact number nahi hai jisper call kar sake..29.3.11 10:55am per recharge karaya tha jiska abhi tak koi bhi nrep0ly nahi aaya hai,maine [protected]@freereecharge.in per mail request bhi ki per koi response nahi mila.ORDER NO. :1520707 amount 110 & 100.

your trully
surya sharma
cell no.:[protected]
add:a-43,sector-16,noida

Hi,

We apologize the inconvenience caused to you.

This is unsucessful transaction. Refund is done from our end. It will reflect in your account in 7 working days.

Thanks

Regards
Freecharge Customer Care

money deducted no recharge
hi tried recharging my account today phone no: +91 [protected]
user id yv.[protected]@gmail.com

via Net Banking the money has beend deducted but no recharge has been done by them

also they dont have any telephone number listed on their website to contact for customer support

regards

yv.Nagaraju

money has been deducted bt rechrge was nt successfull.
my contact no. [protected]
my user id- [protected]@rediffmail.com
via debit card .

Freecharge.in — no recharge value

I have recharged my mobile for Rs. 20 through freecharge.in through internet bank. My account has been debited by no recharge value found. A oxitransID-[protected] has been sent to my mobile by SMS requesting me to recharge later on.

Hi,

Can't get through your number. Please provide me with your order id. so that we can have a look at your transaction and help you on this


Regards
Freecharge Customer Care

DEAR SIR,

I RECHARGE MY MOBILE ON 6 APR. BY RS. 200 AND ALSO RECHARGE

RS 500 TODAY BOTH TIME AMOUNT DEDUCTED FROM MY SBI CARD BUT

BALANCE NOT RECEIVED SO PLEASE TRANSFER MY AMOUNT OF RS, 700

TO MY SBI ACCOUNT. MY MOBILE NO. [protected] PLEASE DO NEEDFUL

THANK YOU VERY MUCH'

FreeRecharge.in — Money deducted but no balance added to mobile no.

I had made order for recharge my Airtel no for Rs 100/-, i had selected HDFC netbanking for payment option. Total amount of Rs 100/- was deducted from my HDFC account but no balance is credited in my mobile no.

Freecharge.in — No charge but money deducted from account

I recharged my MTS data card([protected]) with 999 on 30th of April two times.The data card was not recharged even once but the money was deducted from my account twice that (1009+1009=2018). I did not receive the recharge receipt from FreeCharge as I have received for other recharges earlier. I am not sure what to do as I have got no reply from anywhere yet. I have sent two emails to them.
My order numbers for the same are 2111887 and 2112211

freerecharge .in — money deducted but not recharged

343 Rs deducted from the A/C but no recharge ge yet, and no coupons received by last recharged amount -333

www.freecharge.in — Money was deducted but recharge was not done

Hi,

I have recharged through the Freecharge.in for my no +91-[protected], but the amount was deducted and its was not recharged.after deducting the amount its shows error.

How can i get back my amount ....? please let me know.

ranga.[protected]@gmail.com

Hello Freecharge,

Order No.2102560 from CCAvenue
=========================

It is unprofessional behaviour from your organisation that none of my email has been responded yet. This is not at all unacceptable from esteemed company like you. I fail to understand why no feedback on Order No.2102560 has not be provided. From last 15 days I am sending emails to you and this is my Tenth Reminder.

Here I would like to inform a amount of Rs.361 has been debited to my HSBC Credit Card XXXX-XXXX-XXXX-5203 under Merchant Name as "ACCELYST SOLUTIONS-AVE MUMBAI IN" but no recharge amount has been credited to Vodafone mobile #[protected].


Transaction date Posting date Details Amount (INR)

April 29, 2011 May 2, 2011 ACELYST SOLUTIONS-AVE MUMBAI IN IN 361.00


You are again requested to please investigate the issue at the earliest.

Regards

Rohit



----- Forwarded Message ----
From: ROHIT HANDA <[protected]@yahoo.com>
To: [protected]@ccavenue.com
Sent: Wed, May 11, 2011 9:35:14 AM
Subject: Fw: Order No.2102560 from CCAvenue (Ninth Reminder)


Hello,

I have not heard no news from your side onOrder No.2102560. No recharge of Rs. 351 had beed credited to Vodafone mobile #[protected] yet. Could you investigate my concern as Rs.361 already debited to my HSBC Credit Card.
Regards
Rohit


----- Forwarded Message ----
From: ROHIT HANDA <[protected]@yahoo.com>
To: [protected]@ccavenue.com
Sent: Tue, May 10, 2011 1:32:19 PM
Subject: Fw: Order No.2102560 from CCAvenue (Eight Reminder)


Hello,

Any update on Order No.2102560?

Regards

Rohit


----- Forwarded Message ----
From: ROHIT HANDA <[protected]@yahoo.com>
To: [protected]@ccavenue.com
Cc: Arun Sethi <[protected]@yahoo.com>
Sent: Mon, May 9, 2011 2:08:43 PM
Subject: Fw: Order No.2102560 from CCAvenue (Seventh Reminder)


Hello,

Could you please confirm if a recharge of Rs. 351 has been credited to Vodafone mobile #[protected] via order #2102560?
As of now no amount has been credited at above number but amount of Rs. 361/- already debited to my HSBC credit card.

Please action and provide feedback at the earliest.

Regards

Rohit


----- Forwarded Message ----
From: ROHIT HANDA <[protected]@yahoo.com>
To: [protected]@ccavenue.com
Sent: Sun, May 8, 2011 12:49:44 PM
Subject: Fw: Order No.2102560 from CCAvenue (Sixth Reminder)


Hello,

Any feedback to share on this Open issue against Order #2102560?
Regards
Rohit


----- Forwarded Message ----
From: ROHIT HANDA <[protected]@yahoo.com>
To: [protected]@ccavenue.com
Sent: Sat, May 7, 2011 11:58:50 AM
Subject: Fw: Order No.2102560 from CCAvenue (Fifth Reminder)


Hello,

Please update the status on Order No.2102560.
No amount of Rs. 351/- as recharge is credited to Vodafone mobile #[protected].
You are requested to kindly provide feedback on this order. I have already provided all relevant information at below email for your reference.
Rohit


----- Forwarded Message ----
From: ROHIT HANDA <[protected]@yahoo.com>
To: [protected]@ccavenue.com
Sent: Fri, May 6, 2011 8:19:58 PM
Subject: Fw: Order No.2102560 from CCAvenue (Fourth Reminder)


Hello Helpdesk,

Could you please update me on status of Rs. 351/- Vodafone recharge to mobile #[protected] against Order No.2102560?
No amount has been credited to above mobile number yet. I have not received any correspondence from your side via email or courier.
Neither I have received any coupons for this Order No.2102560


I would like to inform a amount of Rs.361 has been debited to my HSBC Credit Card XXXX-XXXX-XXXX-5203 under Merchant Name as "ACCELYST SOLUTIONS-AVE MUMBAI IN"

Transaction date Posting date Details Amount (INR)

April 29, 2011 May 2, 2011 ACELYST SOLUTIONS-AVE MUMBAI IN IN 361.00


Please arrange to provide me reversal for Rs. 361 at the earliest.

Regards

Rohit


----- Forwarded Message ----
From: ROHIT HANDA <[protected]@yahoo.com>
To: [protected]@ccavenue.com
Sent: Tue, May 3, 2011 3:04:51 PM
Subject: Fw: Order No.2102560 from CCAvenue (Third Reminder)


Hello,

Could you please update me what is current status on Order No.2102560?

Regards

Rohit


----- Forwarded Message ----
From: ROHIT HANDA <[protected]@yahoo.com>
To: [protected]@ccavenue.com
Sent: Mon, May 2, 2011 10:05:04 AM
Subject: Fw: Order No.2102560 from CCAvenue (Second Reminder)


Hello,

I have not heard any news from your organisation on my below query on status against Order No.2102560?
Regards
Rohit


----- Forwarded Message ----
From: ROHIT HANDA <[protected]@yahoo.com>
To: [protected]@ccavenue.com
Sent: Sat, April 30, 2011 11:59:56 AM
Subject: Fw: Order No.2102560 from CCAvenue (First Reminder)


Hello,

Could you please update me on status of Rs. 351/- Vodafone recharge to mobile #[protected]?
No amount has been credited to above mobile number yet.
Regards
Rohit


----- Forwarded Message ----
From: ROHIT HANDA <[protected]@yahoo.com>
To: [protected]@ccavenue.com
Sent: Fri, April 29, 2011 2:37:50 PM
Subject: Fw: Order No.2102560 from CCAvenue


Hello,

Could you please confirm if recharge of Rs.351/- got executed to mobile #[protected]?
I have double checked but recharge amount is not yet credited to said mobile #. The order #2102560.
Please investigate and inform the latest situation about this order.

Thanks
Rohit Handa




----- Forwarded Message ----
From: "[protected]@ccavenue.com" <[protected]@ccavenue.com>
To: [protected]@yahoo.com
Sent: Fri, April 29, 2011 2:14:12 PM
Subject: Order No.2102560 from CCAvenue

Dear Customer,

Thank you for your order from www.freecharge.in

For your convenience, we have included a copy of your order below.
Please Note :- The charge will appear on your credit card / Account statement as 'Accelyst Solutions Pvt Ltd'

If you have a question about your order status, you can contact the seller directly by
e-mail at : [protected]@freecharge.in.


ORDER DETAILS: Merchant Site URL : www.freecharge.in
Order Number: 2102560 Order Received: Apr 29, 2011

Total Amount : INR (Indian Rupees) 361.00
Visa Account Holder : ROHIT HANDA
Billing Address : (As entered by the Customer)
B-7/5 RANA PRATAP BAGH
Delhi New Delhi
110007 India
Customer's Phone Number : [protected]
Customer's E-mail ID : [protected]@yahoo.com