[Resolved]  www.Freecharge.in — money deducted no recharge

Hi,

I have been recharging my mobile from last 4 months and never had any complaint, i got my coupons within a weeks time and in the first month i had an issue wherein amount was deducted from my account and i didn't get my recharge on my cell, when contacted customer care for it i got instant reply and my amount was credited within 2 business days.

i disagree with the above comments.

Thanks,
Dinesh B

www.Freecharge.in — NO recharge about amount get deducted

hi ,
i recharged my mts datacard for rs 999 from www.freecharge.in . The amount got deducted but the recharge dint happen. i have sent 2 mails to them but not got any reply from them.

Money was deducted but recharge was not done
Hi,

I have recharged Rs.60 through the Freecharge.in for my no +91-[protected], but the amount was deducted and its was not recharged.after deducting the amount its shows error.

How can i get back my amount ...? please let me know.

www.Freecharge.in — Recharge amount not received

recharge not done of INR (Indian Rupees) 120.00
this is the second time i am using this website and yet its not recharging my mobile neither it is refunding the amount,
please do the required

my order number : 2608416
Order Received: May 23, 2011
Customer's Phone Number : [protected]


Amit Kashyap
amitkashyap.[protected]@gmail.com

I didn't get the recharge of 20 Rs in my uninor number though the amount was deducted from my account. I got the coupon but not the recharge. I want the recharge or my money back. My Order no. is 2654047

hello,

i recharged my mts datacard for rs 100 from www.freecharge.in . The amount got deducted but the recharge dint happen. i have sent 2 mails to them but not got any reply from them.

My email id is [protected]@rediff.com

recharge not done of INR (Indian Rupees) 100.00
this is the second time i am using this website and yet its not recharging my mobile neither it is refunding the amount,
please do the required

my order number : 2787565
Order Received: May 1/june/ 2011
Customer's Phone Number : [protected]


prateek sharma'
[protected]@rediff.com

www.freecharge.in — Money deducted

Hi on 14th March I had recharged my mobiles with the below details

Phone Amount
[protected] [protected]
[protected] -- 198
[protected] -- 222


I had used citibank credit card to recharge, but in my bank statement its showing of 3 transactions where 222 is showing twice.
When I contacted citibank they had given APPROVAL NUMBERS for the transactions they are
Amount Approval numbers
[protected][protected]
232 954905
232 936645
208 653505

Even in my freecharge account its showing only 2 records. So please let me know what was the issue and credit back with my amount.

For this i had mailed to [protected]@freecharge.in nearly 20 times but there is no response, what is the customer care number ?

Regards,
Kartik
[protected]

Freecharge.in — not recharged

sir,
I had recharged for Rs 50 for my docomo number [protected] on 3rd of this month the money was debited in bank account. But my phone was not recharged. After i paid the money online from my bank my server was re set so iam anable to locate my order id. Iam attaching my bank statement. PL do the needful and refund my money

(03-Jun-2011) TO TRANSFER
INB Avenues India Pvt. Ltd CCA11FBCW540IG53123544 TRANSFER TO [protected] AVENUES INDIA PRIVATE 50.00 54,746.80




Thanks
Bhama

Hi,

Sorry for the trouble caused.

There is one more transaction of 222/- on 14th march, with order no.1276439. It is a failed transaction. Refund is initiated from our end today, it will reflect in your account in 3-7 working days as per the bank's process. Request to please wait till then.

Thanks for your patience.

Regards
Freecharge Customer Care

Hi,

Sorry for the trouble caused.

The order no. is 2843068. Its unsuccessful transaction. Any amount debited from your account will be credited in your account in 3-7 working days as per the bank's process.

Regards
Freecharge Customer Care

ok in that case i will contact you after one week.

But this is very funny, untill we post here you people wont give any response? I had mailed to [protected]@freecharge.in for 20 times but there is no rely and there is no customer care number also. So obviously we can say its FRAUD.

www.freecharge.in — deduct the money without recharge

Dear Sir

This has reference to my order no. 2639476 & 2639736 by which i have
given a request to recharge of Rs.121/- + 10/- courier charges twice
dt. 25.05.2011 on mobile no. [protected] (Vodafone prepaid).

Unfortunately i have not received the amount in my mobile but i was
debited for Rs.131/- + 131/- = 262/- from my State bank of India ATM
Debit card.

Therefore, please recharge my mobile or credit my above amount in my
State Bank of India account.

Your immediate reply & necessary action taken on the above matter will
be highly appreciated.

Regards

Saurabh Dwivedi
[protected]

www.Freecharge.in — Recharge not done although money deducted from account

I did online recharge for my cell for an amount of 200Rs from Freecharge.in. I was charged 210Rs for the transaction. The amount was debited from my account by i dint receive the recharge nor the free coupons as promised in the site. The ORDER No. is 2836432.

on 11 th of june i have recharged with 219, 219, 87, 219, and again on 12th of june with Rs.125, 125
but not a single recchrage was succesfull..
my money has been deducted from my account.
my order nos are 3049973, 3050583, 3050554, 3060360, 3061565, 3061639 respectedly.
pls give me my money back..

Hi,

Apologies for the issue faced by you.

Order id 2836432 is a failed transaction. Refund is processed from our end today. You will receive it in 3-7 working days as per the bank's process.

Request to please wait till then

Thanks for your patience

Regards
Freecharge Customer Care

Hi,

Sorry for the trouble caused.

Your both the orders are failed. Refund have been processed today from our end today.

Depending upon the turnaround time of your bank you will get the refund automatically into your account (ideally the banks take 3-7 working days to process the refund)

We value your relationship with us and would request you to wait till then.

May we request you to please let us know if you do not get the refund within 7 working days. We would be more than happy to chase it on your behalf with the payment gateway.

Pl write to us on the below link if you have any issues in future.

http://www.freecharge.in/CustomerSupport/upload/index.php

Assuring you of best services at all times

Regards
Freecharge Customer Care

I did online recharge for my cell for an amount of 200Rs from Freecharge.in. I was charged 210Rs for the transaction. The amount was debited from my account by i dint receive the recharge as promised in the site. The Ref. No. is [protected].

Thank you

Freecharge.in — Amount not recharged in mobile but balance deducted.

Hi,
I had recharged Rs.1010 amount from the site freecharge.in twice, which makes it a big amount of Rs2020
which has been credited from my credit card and debited in your account on 9th June,2011.
Order number-2991099
I haven't got the recharge, and to top it
there is no response from your side inspite of mailing twice to [protected]@ccavenue.com and [protected]@freecharge.in.
There is no telephone contact support available too.
If I dont get a response on this ASAP, I'll definitely take it to the consumer court, I'm really furious at this fraud.