[Resolved]  www.Freecharge.in — money deducted no recharge

Address:Chandigarh, Chandigarh

hi tried recharging my account today phone no: +91 [protected]
user id [protected]@gmail.com

via visa credit card the money has beend deducted but no recharge has been done by them

also they dont have any telephone number listed on their website to contact for customer support

regards

capt kabir singh
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Aug 16, 2016
Complaint marked as Resolved 
Verified Support
Sep 12, 2011
Freecharge Payment Technologies / FreeCharge.in Customer Care's response
Hi,

Your Order id: 5421799 has got declined and refund for the same has already been processed to our gateway on on 07.09.11.

Depending upon the turnaround time of your bank you will get the refund automatically into your account (ideally the banks take 3-7 working days to process the refund)

Regards,

Customer Care
Verified Support
Sep 19, 2011
Freecharge Payment Technologies / FreeCharge.in Customer Care's response
Hi,

Your recharge for Order id 5795664 the amount of Rs.55/- is successfully done on no.[protected] at 9/16/2011 2:11:35 AM from operator’s end with transaction id PB[protected].

Order id 5795697 the amount of Rs.55/- is successfully done on no.[protected] at 9/16/2011 2:18:32 AM from operator’s end with transaction id is PB[protected].

For details regarding benefits received, request you to contact your service provider.

For further queries feel free to write us at http://www.freecharge.in/CustomerSupport/upload/

Regards,

Customer Care
Verified Support
Jan 23, 2012
Freecharge Payment Technologies / FreeCharge.in Customer Care's response
Hi,

We apologize the inconvenience caused to you. Request you to share your order number orelse mobile number on which transaction was been attempted so that we can check and get the issue resolved at the earliest

We value your relationship with us.

For further queries feel free to write us at http:/www.Freecharge.In/Customersupport/Upload/

Warm Regards,
Freecharge Team
Verified Support
Feb 21, 2012
Freecharge Payment Technologies / FreeCharge.in Customer Care's response
Dear Customer,
Greetings from Freecharge.in

Refund for Order id 10328368 has been processed to our gateway on Jan 27, 2012 your Bank ref id being CCA12AEKN830. Request you to get in touch with your Bank for the same.

Assuring you of best services at all times

For further queries feel free to write us at http:/www.Freecharge.In/Customersupport/Upload/

Warm Regards,
Freecharge Team
http://www.freecharge.in

Happy Freecharging!!!
Verified Support
Mar 20, 2012
Freecharge Payment Technologies / FreeCharge.in Customer Care's response
Dear Customer,

Greetings from Freecharge.in

We request you to kindly visit the below mentioned link, in order to assist you better.

http://support.freecharge.in/

Or email us on [protected]@freecharge.in

Once you submit all the details, your query will be addressed with in 24 hrs.

Regards,

Freecharge Team
www.freecharge.in

Happy Freecharging!!!
Verified Support
Mar 23, 2012
Freecharge Payment Technologies / FreeCharge.in Customer Care's response
Dear Customer,

Request you to kindly check your email id for the update.

Regards,

Freecharge Team
www.freecharge.in

Happy Freecharging!!!
Verified Support
May 14, 2012
Freecharge Payment Technologies / FreeCharge.in Customer Care's response
Dear Customer,

Greeting from Freecharge.in

Refund against Order id:14101804 & 14102234 was been successfully processed through our payment gateway on 1st May. Request you to get in touch with your bank along with the Bank reference number: 936963 &937086.

For further queries feel free to write us at [protected]@freecharge.in or visit the below mentioned link in order to assist you.

http:/support.freecharge.in

Once you submit all the details, your query will be addressed with in 24 hrs.

Regards,
freecharge team
www.freecharge.in

Happy Freecharging!!!
Complaint comments 

Comments

recharge not successful but deducted money from my debit card - Freecharge.in

I recharged for transactions for which amounts have been deducted from my account but no recharge balamce to my mobile.

FCVM[protected]
FCVM[protected]

Request you to give me refund asap else as a laywer I know what to do.

Sandeep
[protected]

Tata Sky — Not getting service and charging huge amount of money

Hi,
My Tata sky a/c([protected]).
I have relocated to new place in maharastra,nagpur from bangalore.
1.within 48 hours the dish is not setup,i have requested on 16th july'10 and to day is 20th july'10 still it is not done.
2.as per TATA Sky relocation ploicy they will charge 350 rs ,if we carry the dish ,digicom,buster and the stand.
I could not carry the FOOT Clip or FOOT clump of the stand ,and they are asking 1000/-- rs for it.which is unbelievable and unacceptable.
That may be coast max 10 to 15 rs.
I will not pay more that 400 rs ,i have informed them but they have not done till date.
Every day i am makeing call and some times they are receiving and some times they are not receiving.
I have all the SR # or request number. which are as below.

I have written mails also but still this is not rectified.So finally i have to come to here.
Please help or guide me how to get out from this problem.
Thanks,
Arup
i dont think anyone will help, and this is not a platform to ask for help as your complaint is in july and you are waiting upto nov to get some response, my id is[protected] read my compaint too, lets do some thing to change...

FREECHARGE.COM — HAVEN'T RECHARGE MY MOB.

AS I HAVE RECHARGE MY MOB. THROUGH THIS SITE RS.110 HAS BEEN DEDUCTED AND I HAVN'T GOT BALANCE.........
THIS SITE IS TOTALLY FRAUD

Freecharge.in — paid but did not recharged

Hi,
I recharged my mobile via freecharge.in of Rs. 100. Neither the mobile no. got recharged nor the amount got reverted to my account. Also when I call to their customer care, they said "contact to operator not us. According to us, your transaction was successful".
what the hell is this ?
Please dont make any transactin with freecharge.in. They are very irresponsible and you may get loose your amount.


Your Friend (cheated by freecharge.in)
a recharge of 1010 was done towards the same number
Hi,

It’s incomplete transaction.

Refund have been processed from our end today. It will take 3-7 working days for the refund to reflect in your account.




Regards
Freecharge Customer Care
I have the same problem.Money has been deducted but no recharge has been done yet. And they have not mentioned customer care number . At the same time they dont bother to respond to complaint mails.
Hi,
I recharged my mobile via freecharge.in of Rs. 110. Neither the mobile no. got recharged nor the amount got reverted to my account. Also when I call to their customer care, they said "contact to operator not us. According to us, your transaction was successful".
what the hell is this ?
Please dont make any transactin with freecharge.in. They are very irresponsible and you may get loose your amount.
Name:-Jitendra agarwal
Mobile no:- [protected]
Email :- [protected]@yahoo.co.in
and pls send ur me ur contact no...
Hi,


Can you please provide us with the order id, so that we can have a look at your transaction.

Please feel free to mail at wilma.[protected]@freecharge.in


Regards
Freecharge.in
i have faced the same problem .recently[protected] i recharged my airtel currency for 200+ 10(service tax), but no recharge was done evan though my bank balance indicates that 210 inr ws deducted for the recharge.. .it is absolutely pathetic that they dont have a customer care number . i have written a mail to them regarding my problem, but they dont seem to bother...i want my money back...can someone please help me by giving any customer care number for freecharge.in?
regards
sandeep

http://www.freecharge.in — Amount deducted but cell was not recharged

Hi,
Myself Somnath Arora, I have recharged my mob.([protected]) rs.343+343=686 through online site http://www.freecharge.in on 2nd feb through netbenking amount was dudected from my bank a/c but there was no recharge done in cell. Can you help what should i do ? Can i go consumer court for this?

Freecharge.in — money deducted but have not received balance

i have recharged my vodaphone mobile no. [protected] on dated 11/03/2011 order no. 1241355....
but have not recieved any balance .pls reply asap ..


neeraj jain
pune
mob :[protected]
i have recharged my tata docomo rs10 mobile no. [protected] on dated 11/03/2011 at 11 pm..
but have not recieved any balance .pls recharge my no as soon as possible
name; vasu m
ref no;IG44113528
a/c;[protected] sbi bank
karnataka, mangalore
order no 1243627

Freecharge.in — Recharge not done and no refund

I submitted a recharge request for my airtel number [protected] for Rs 210. My account was credited with just rs 1 recharge and Rs 210 has been deducted from my account. Invoice number 1312407.
Please do the necessary refund and I will never make the mistake of entering your website again.

Neelanjana
Please send the concern in [protected]@airtel.in and mention the details o[censored]r complaint
I have also faced the same problem. Money deducted but no recharge done.. I think this site is a big scam.They dont even have a customer care no.
This site should be shut down by the govt.. Its a total fraud..
Hi..i have faced a same problem today-that's 20.03.2011, the amount has been deducted from my account but have not received the balance, but have received the message that the account is successfully recharged.
Pls. help.If any technical error then pls solve and revert back.

Regards,
neha.
Hi,

I face the same issue on recharging my phone yesterday night[protected]. I hope this site is not a fraud.

Freecharge.in — recharge not successful but deducted money from my debit card

i had recharged my mobile on 20march 2011 from freecharge.in my order no. 1383001 money deducted from my debit card but recharge was not done for amount rs. 100
Hi,

Greetings from Freecharge.in

This is successful transaction with the order id 54932281. Request you to give the operator id to your operator. They will provide you with the recharge.

Assuring you of best services at all times.

Regards
Freecharge Customer Care

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    Freecharge Payment Technologies / FreeCharge.in Address
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