[Resolved]  www.Freecharge.in — top-up not credited

Address:Madhya Pradesh

www.freecharge.in
Location: Chandigarh, Chandigarh, India

captainkabir on Feb 18, 2011

money deducted no recharge
hi tried recharging my account on 14/09/2011 phone no: +91 [protected] freecharge order id 5734441, transaction id MP[protected]
user id [protected]@rediffmail.com

via state bank of india internet banking the money has been deducted but no recharge has been done by them, on enquiring to idea and INB avenue india pvt ltd., they said the fault is on freecharge side. I have got land line nos. of INB avenue india pvt. ltd.[protected] & 67425555 and freecharge nos. are[protected] &[protected].


regards

kamlesh dhope
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Aug 13, 2020
Complaint marked as Resolved 
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Freecharge.in — Top up not received

I HAVE RECHARGED MY ACCOUNT FROM THE WEB SITE FREECHARGE.IN .MY ACCOUNT BALANCE HAS BEEN DEDUCTED .BUT I DIDNT GET THE MONEY IN MY CELLPHONE. THE DETAILS OF THE TRANSACTIONS ARE GIVEN BELOW:

Merchant Site URL : www.freecharge.in
Order Number: 3095203 Order Received: Jun 13, 2011
Total Amount : INR (Indian Rupees) 60.00
State Bank of India Account Holder : Amita Sinha
Billing Address : (As entered by the Customer)
3/266, Vivek Khand Gomti Nagar
Lucknow Uttar Pradesh
226010 India
Customer's Phone Number : [protected]
Customer's E-mail ID : [protected]@itiltd.co.in
Customer's IP Address : 117.197.22.194

Recipient's Name : N/A

Shipping Address :
N/A
N/A N/A
N/A N/A

Recipient's Phone Number :
N/A

Special Instructions :
None
Hi,

Sorry for the trouble caused.

Above mentioned order is a failed transaction. Refund have been processed from our end today. It will reflect in your account in 3-7 working days as per the bank's process.Request you to wait till then.

Regards
Freecharge Customer Care

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