This is regarding website www.FreeToonPornTubeHD.com. The site says that for Age verification they need credit card details of the customer and nothing would be charged, But when you register and provide your credit card details US$ 39.95 is billed on the credit card statement.
I have immediately complain for the above and got the reply that :
Please note that a pre-authorization was made for the free trial membership on Jun 27 2011 - 3:20:48 AM for the amount of $39.95. A pre-authorization is a temporary hold and not an actual charge. Your free trial membership is cancelled and the pre-authorization or temporary hold made for the free trial will automatically be released back into your account. Pre-authorization are usually released within 2-10 business days. However, the actual length depends on when your bank or credit card company releases the hold. For more information regarding pre-authorization, please contact your bank or credit card company.
Then I again send them a mail requesting for refund after 12 days as the amount was not refunded from the site. I again got the same reply. I also requested them to cancell all the further auto generated membership and got the reply that it is been cancelled. Then after 1 month i.e. on 27th July again US$ 34.95 was billed to me.
Kindly advice how can I get my money back?