I have ordered a Laptop Battery with www.timtara.com on 29/04/2012 with the promised delivery date of within 10 - 15 working days and even after that, they didn't inform the status, except Awaiting shipment. I have contacted their tele helpline for more than 15 times, some one will pick and say, that they will call within 24 working hours and no one will call. As attached, I have written as complaint from my login, no one will respond. After I wrote over mail, someone called me and said after 1 month, they were not able to supply and will refund. Still I didn't get my refund. Almost 35 days crossed. Very poor Customer Service. This happens to me second time and I have kept a small item as third order to show that, this website is dangerous and how dataquest has rated no.1. Kindly get my refund and MAKE THE CONSUMER AWARE OF THIS PORTAL.