[Resolved]  Xolo — mobile repairing

Address:Jamnagar, Gujarat

I have purchased xolo a500. My purchased date is 7-6-2013. I have problem of auto rotation, network, and problem of charming problem.I gave my phone 4-9-2013 for preparing.My complain no is[protected]. So there is one month for giving my phone but company don't give me answer of when they give me back.They don't give me proper answer. What should I do please suggest me.Looking for your proper suggestion.
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Complaint marked as Resolved 
Verified Support
Sep 20, 2014
Xolo Customer Care's response
Dear Mr. Thank you for giving us a chance to assist you. This is in reference to your complaint dated…. regarding XOLO Smartphone (Model Number). We trust that the provided solution is pleasing and no further issues at your end. If in near future you face any issues with XOLO Smartphone, you may contact us for further assistance. We will always be happy to assist you. We value your relationship with XOLO and assuring of our best services, always. Warm Regards, Sudip Banerjee XOLO Care [protected]@xolo.in www.xolo.in
Complaint comments 

Comments

i have purchesd xolo q 1000 opus. so its having a problem in handsfree jack so have submitted my mobile at service center. they give me back my mobile after 25 days but steel the problem is not solved. so they have told me to submited again my mobile so i have again submitted my mobile at 07/06/2014 now a days lots of days gone but i havent reply from a company and they havent reccived my call so pls help me to take a action against xolo. my self vanrajsinh sagar. my nub is [protected]. so pls help me my mobile imei no is[protected].
R/Sir,
I bought my xolo A-600 mobile on dated 26/02/2013.Now he is not getting network and having a problem in Power Button and not working properly.So he is is warrenty period. And the Engg. of Jind Care was not Solving my problem in warrenty period.The IMEI1:-[protected]
IMEI2:-[protected]
It has not even a single problem Physically(Broken) from my self.So Plz i want to solve my problem as soon as possible...
Sir
I beg to say that i purchased XOLO Q1010i Mobile Handset on 28.05.2014 from Lucknow but later it's software & other problems, i deposit it for repairing to your Xolo Service Center at Faizabad & i have got it after 1 month. After some times such problems arise again and i reached service center at 23.05.2015 & deposit my mobile handset. the Job sheet no is 25868(photo copy attached) but till date my mobile handset is not repair. Service center has told me that your mobile will send to company which is situated at Noida and after 1 month you will got it. But from 23.05.2015 to till date my mobile is not repair & nor i have got sufficient reason from service center. I have call your XOLO CARE REPRESENTATIVE on 07.07.2015( Request No.382110) then i have got that my mobile has not sent to company to repair. I also requested to service center manager that Please replace my handset but he did not do so and not repair my mobile.
So therefore i request to you that please do further necessary action.

Regard,

Vikas Chandra Dubey

sound system

Sound sysystem has stopped working.

mobiles not working

mobiles giving troubles within one month service centers not giving proper response further details contact [protected] PLEASE DO NOT BUY XOLO MOBILE PHONES

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