[Resolved] Yamaha — Horrible staff and substandard work | |||
My R 15 bike bought at PERFECT RIDERS Yamaha in Bangalore was handed over to the same showroom's servicing center for a paint job on the tank. I was made to run pillar to post for 1 month just to get my bike back. When i received my bike, i was shocked to see the quality of work that they had done. They have painted without cleaning the tank and even the color does not match. This is by no chance the quality that we expect from YAMAHA. My new front wheel brake pads were stolen and replaced with worn out ones. Even the fuel was stolen from the bike. When i asked the supervisor for an explanation regarding this, he was very rude and said this is all he can do and i can raise a complaint if i want. Owning a YAMAHA has become a torture for me and i urge everyone to stop buying YAMAHA products as it is very clear that they are taking advantage of its customers. I request the consumer forum to take action against this dealer for the inconvenience that they have caused. Even though it is the dealers fault, i think YAMAHA is responsible for the dealer's actions. Just selling something is not important, keeping the customers happy is only what will get them to buy more products. Hope all the companies understand this and stop taking us for granted. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
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