[Resolved]  Yamaha / Fz16 — VERY POOR SERVICE

Address:Bhopal, Madhya Pradesh

I had purchased my Yamaha FZ16 from HARIOM YAMAHA raisen road BHOPAL(M.P.). on[protected].
On 3rd of of october,i placed my bike to the company for servicing and repairing as i had met with an accident on 1st of oct and my bike was completely damaged in the accident.
They had given me a time of 15 days for its complete recovery. After 15 days,when i went there,they told me that there is a shortage of parts and because of there workshop maintainance, they told me to come after 20 days. After that also,there excuses are same for not repairing my bike. Now more than 1 months has been passed away,In between the time,i went there 15 to 20 times.

1. I claim for my bike from NEW INDIA INSURANCE and when the surver from the insurance office comes, Showroom employees didn't inform me and didn't make a proper survey and signed as AGREE on claim paper when the surveyer comes.. But i neglect this thing.
But after that they told me that your disk plate, Tee, RK/RB kit was totally damaged and have to be CHANGED and all these parts they didn't mention in the estimate, they given me at the time of claim.

Finally, on 21th of Noveber, they told me to take away my bike back from the company's service centre in the n when i walked there i noticed that they changed my TANK SIDE COVER, SILENCER COVER, BATTERY, 1 of the SHOCKUPS.. and when i told for these changes done in my bike, they told me that they all are your bikes original parts which they found..
When i tell that my bike's BATTERY is of AMCO and my battery no. is that, they told that they didin't find any AMCO battery in my bike, and told me to take an old EXIDES battery otherwise move away.. and if they changed anything more so i dont know.
Now what can i do?

PLEASE take some actions please....

Registration number- MP04MV6977
Owner's name- Mohit Sharma
Address- A-896 New Ashoka Garden BHOPAL(MP)
Dealer's name- HARIOM YAMAHA BHOPAL
Address- NEAR PRABHAT PETROL PUMP, RAISEN ROAD, BHOPAL (MP)
Bike name- YAMAHA FZ16
Colour- RED
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Aug 13, 2020
Complaint marked as Resolved 
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