Yamaha- insurance claim and service
Me and my bike Yamaha Gladiator met with an accident in march 09. I left my bike with Trichy dealer SS agencies for repairs. I got my bike back in may 09 serviced and fully paid by me. They obtained my signatures in the claim forms of insurer- IFFCO TOKYO and assured me that the claim would be forwarded and I would receive the same in two months. I've been calling them reg the claim and they repeatedly lied that the claim would come thro'. Finally I decided to check with IFFCO and I was shocked to find that the claim was no submitted at all. Further, on riding the bike after service I noticed that the brake disc was damaged. when I enquired with the mechanic at SS Agencies I was told that he had replaced my original disc with a with a damaged one as per the instructions of his floor supervisor Mr.Karthik. When I checked with Mr.Karthik I he informed me that this was possible and he would pay me for the disc since I had replaced the disc thro another Dealer of Yamaha. What do I do. The response from the owners of SS agencies is extremely irresponsible.