[Resolved]  Yamaha Motors India — bad after sale service

Yamaha has turned terribly worst towards customer complaints and after sales service.
I have purchased Yamaha FZ-16 in the month of December 2008. Since then there has been noise in the engine. I personally visited the service station 5-6 times and the engineer first refused to accept the noise. But after I proved the complaint to be genuine he took my Bike to Greater Noida for 3 days . I trusted the company but after the engine being opened for 3 times and problem not being resolved I am quite unhappy and greatly dissappointed with the so called brand name of Yamaha.

My hard earned money is in vain. Kindly resolve it on urgent basis or I will escalate it to higher authority.

Anyone having a missing for yamaha gladiator SS while giving full accelerator or going above 70 KM/h ?

i had bought a r15 a month before and the bike was given to me in very bad condition ...with lots of scratches in the tank and they assured to change the parts and i keep on calling them and asked them to change the parts but they didnt respond at all ... they keep on saying that the stock has not arrived ... i bought the bike from CAG coimbatore ... i wish the yamaha would something to change the parts ...my contact no was ph.[protected]

yamaha is a great company with great products. but there are certain dealers who are just out to make a fast buck. and if yamaha india does not do something soon, all the goodwill generated over years starting from rx100, wil go down the drain.
i bought an fz16 (KL 40B 7365) from SHINRAI YAMAHA, cochin. at the first 2 services, all they did was clean the air filter and change the oil. i thought maybe at the 3rd service they would do justice to the company checklist and my money. but the story is the same.
i had a fall from the bike and the front end was really unstable. so i said, 'take your time, but fix the front perfectly.' i got a call saying the bike was ready that evening itself. i was surprised. on seeing the bike, i asked the service head to test ride. he asked the mechanic to ride.. the mech rides n gets back.. speaks to the service head.. and the next thing i see is the service head giving 2 big kicks to the front tyre! he then siad the bike is perfect. that's without bothering to ride, with 2 kicks!
it was like he kicked me up my backside.
while i love my bike, i seriously regret buying it from shinrai. my advice to all Kochi-ites; BUY THE FZ.. BUT NEVER FROM SHINRAI

plz see sir bcoz we purchase bikes its too costly for middle family like we in india

Hi,

Recently I purchase Yamaha FZ16 (Dec-08) the bike is running perfectly but at the time of service I really demoralized when I see the Service engineer he is only cleaning the Air filter & changing the oil after that put some mobile in to the chain after that they give a bill of Rs.350/- But still I have to bear it after that I have some problem in my Clutch spring then I go to the service center they said that they have not in stock of that material's then by default I break my foot rest & they make the bill & include the money of foot rest in my service bill. with regular communicatin with them they said after two month's that the material's are not provided by Yamaha motor’s, so they are helpless.

But I already paid the money which I still not received the part's.

I really cried internally by my Heart & said myself that I am really fooool & suggest other's that never purchase Yamaha bikes.

Dear all reader's it's my Hearty Request to you all that never purchase Yamaha Bikes.

Sushant Burman
My contact no – [protected]
Purchase from – Atul Motor’s (Rurkee)
Uttrakhand

Hi,

My name is Carthik, i Purchased a Yamaha Fz16 From Orion Motors Bangalore, The After Sales Service of the bike just SUCKS! They just wash your bike, I don't know whether they change the engine oil? But they charge you Rs 400 For Free Service! What the Hell?

Recently I met with a bike accident, and it was not my fault. They made me Run behind the cops to get an F.I.R. Acutually an FIR was not required in this Case. The Cops too Rs 700 From Me for the FIR and Orion Motors Take Rs 250 to submit your claim form! Its Ridiculous! Yamaha's Bikes are good No doubt. But its just Plastic parts! nothing more and 75, 000 For a Bike Like Fz16 is too much!

I agree with Sushant, Never Buy Yamaha Products! They just suck and they extract money from you! Even i felt like crying when i was made to run for the insurance. And People talk so rudely to you!

Carthik
Bangalore

Hi i am Francis from Goa. I am a die hard lover of Yamaha Bikes. I already have a yamaha r150 which is quite an old but best bike. Now i thought of buying a yamaha Fz 16 i visited the showroom KARPE YAMAHA and found that there is only 1 Fz 16 in black colour which i was looking for so i hurried up found the price of the bike and issued a D.D of the total amount to the showroom owner in the name of KARPE YAMAHA and he promised to deliver the bike the next day after realization of the D.D. when i went the next day i found that the bike was already sold to some other customer and the owner gave exuses saying the bike had scratches which was a lie and promised that the bike would be delivered within 2 days.
I HAD ISSUED THE D.D TO KARPE YAMAHA ON THE 20th JULY 2009 AND TILL DATE ie 5th AUGUST 2009 I HAVE NOT GOT THE DELIVERY OF THE BIKE YET

KINDLY TAKE SOME ACTION AGAINST THE DEALER KARPE YAMAHA MARGAO GOA OR ELSE RETURN MY HARD EARNED MONEY BACK PLEASE DO THE NEEDFULL AS SOON AS POSSIBLE OR BE PREPARED TO FACE THE COURT.

i just want to say yamaha moters sucks...!
i owned fz-16 4 months ago, and i think yamaha moters sold me a rejected bike (faulty bike)
since i purchased tht bike m havin problems. not only problems, actually serious problems...!

anyone hered abt this- a new bike which has complited only 4 months and having block-piston problem??
i am facing this problem and company is doing nothing for me, my bike still in warrenty period.
and also i had problem with rear tyre, but thanks to MRF company, i got changed that tyre from MRF.

i agree with above comments.. do not go for yamaha..! no yamaha..! yamaha sucks..!

Yamaha Fazer Limited Edition — Non Availability of Vehicles

Hi,

This Is sunil i have booked a bike of Fazer last 23rd of Aug but till the date i have no proper reply from dealer its too bad.

Now i need fazer new model limited edition only but not getting responce from dealer for delivery stataus.We should not go for yahama bikes service is too baddd

YAMAHA SERVICE IS TOO BAD I BOOK YAMAHA FAZER ON SEP-07-09 dealer said u get bike in 2 weeks but i cant recive the bike ...the way he talk is too bad ... i purchase lotz of bikes cars he talk so properly his service is to bad in chandigarh mp motor

Ya its fact, yamaha delivery service is too bad...
Same here, i also book'd yamaha fazer 150 in Lava red colour before 1 month & they agreed to deliver at Dusshera but they didnt any rply..
Showroom- Farm-o-road, kolhapur, maharashtra.

Hi,
i am cinu, I bought my Yamaha fz16 from Shinrai motors Vytilla Kochi... On april 1st 2009.
From the day of delivery of my bike i am facing a problem. My bike stops while down shifting the gears.
Sometime it shows some missing as if the fuel is getting blocked.. Sometimes it makes a bursting sound from exhaust and cutoff the engine, even i ride my bike at 40/50/60 KMS or above when ever downing the gear it gives a missing problem or sometime cutts off the engine..
I went to service more than three times & what they told me was FZ normally has that problem..
Now after the 3rd service its even Worse..
Really i am not happy with the service guys of Shinrai... What they do is simply wash & Oil change & give it back ... No Carbuerator Cleaning Electrical checking Nothing...
I would suggest Every Kochites not to service ur yamaha bikes At Shinrai...
Now i am Roaming with this Bike as A Dog Got Full Big Size COCONUT... What to do ? What to do?

Cinu

Dear Sir,

THIS IS TO BRING UNDER YOUR KIND NOTICE THAT I WENT TO YOUR SERVICE CENTRE (SETCO) FOR MY BIKE SERVICING AND IM NOT AT ALL SATISFIED WITH YOUR SERVICING STAFF &
IM FACING LOTS OF PROBLEMS IN MY BIKE AS
1. TYRE IS GETTING PUNCTURE AGAIN & AGAIN ( IN THE WEEK 7 TIMES )
2. PROBLEM IN THE CHAINSET AS IT IS LOOSE
3. A BIG ISSUE IN THE MILEAGE ( 25 TO 28 KM/L )
4. SILENCER IS MAKING LOT OF NOISE
5.IT'S PICK UP POWER IS VERY LOW
UR EARLY ACTION WILL BE HIGHLY APPRECIATED AS PLS FEEL FREE TO CONTACT ME AT([protected])

Bike detail yamaha FZ16
REG.DT:- 25/11/2009
CH.NO:- ME121C01X82004625
E.NO:- 21C1004900
O S.NO:- 01
REGN NO:- DL6S M 5656
COLOUR :- BLACK

i have a yamaha fz16 and r15 as well.the eem pee motors in chandigarh are the dealers of yamaha.this is a true occuring with me when i went to the yamaha showroom..the staff was drinking liquor with the owner or the manager of the showroom.moreover when i enquired about the yamaha rider jacket, the manager was not only rude but started with a statement'its for 7200 Rs, as i asked him of xl size, he sd before he can get it for me he would like to see 7200 as advance, to my surprise.disgusting attitude and manners.he sd no one buys jacket in chandigarh cos people here dont have balls to pay 7200 rs for a jacket.i was shocked to the core.i had never met someone in my entire life such as the manager of the eem pee motors.before i went out i told him politely showing him 3 c/c cards including american express, 10, 000 cash and also told him what positin im working on.before leaving i also told him, people like u stand outside my house..if that was no yamaha showroom i would have shown him what happens when u dis respect someones integrity..i have filed a complaint in yamaha n im sure they will take some action on him for sure..also the service of eem pee motors is very bad...dont go there cos they change things to worst so that u keep comming back.even if the part is ok they would make u sweat..biggest chor in chandigarh are eem pee yamaha motors.

Yamaha Motors India Limited — Damaged spare parts

Brought R-15 mirrors on 3/10/2009 from Muthoot Yamaha and found one of them to be broken. They are refusing replacement even after reporting back in 10 mins. It was about 5:30 PM on Saturday and they closed shop by 6 PM and it was holiday on Monday. When called on Monday they are totally avoiding me. Contacted the customer care and no response from them too.


Real bad experience.

yamaha is the worst service company towards customers and bad product supplier too

i have got a gladiator ss on august 2009 month from ORPI AGENT coimbatore. A worst place and worst yamaha products. Cheapest yamaha products comes here i hope.

Hey guys think of yourself, i am talking truly, just see the list of new yamaha bike orpi agents problems.
1. At 60 kmph my bike started to shake heavily, the handle jerked which created hand and shoulder pains.

2. My rear wheel wobbles when i go on the road at normal speeds which created lack of my driving confidence.

3. My head lights were worst.

4. My bumpers not aligned properly.

5. Carburator was not proper, my bike stops here and there, then i have to start again.

6. Finaly a great problem. My bike handle was not straight, oh my god. I always had chest and hand problems.

7. Heavy problem is, one day when i was driving suddenly my bike stopped slowly and stopped at a point. I dont know the problem. Then a auto driver came and said the disc brake air lock happened. Then he bought his auto spares and cleared me that in the hot sun.


Please please dont take a gladiator. or yamaha bike please plese

middile class guys pls pls pls pls no dont opt any yamaha bike.

if you want to mail me, mail to [protected]@yahoo.com

pls guys dont waste your parents money just for sake of show

yamaha is the worst service company towards customers and bad product supplier too

i have got a gladiator ss on august 2009 month from ORPI AGENT coimbatore. A worst place and worst yamaha products. Cheapest yamaha products comes here i hope.

Hey guys think of yourself, i am talking truly, just see the list of new yamaha bike orpi agents problems.
1. At 60 kmph my bike started to shake heavily, the handle jerked which created hand and shoulder pains.

2. My rear wheel wobbles when i go on the road at normal speeds which created lack of my driving confidence.

3. My head lights were worst.

4. My bumpers not aligned properly.

5. Carburator was not proper, my bike stops here and there, then i have to start again.

6. Finaly a great problem. My bike handle was not straight, oh my god. I always had chest and hand problems.

7. Heavy problem is, one day when i was driving suddenly my bike stopped slowly and stopped at a point. I dont know the problem. Then a auto driver came and said the disc brake air lock happened. Then he bought his auto spares and cleared me that in the hot sun.


Please please dont take a gladiator. or yamaha bike please plese

middile class guys pls pls pls pls no dont opt any yamaha bike.

if you want to mail me, mail to [protected]@yahoo.com

pls guys dont waste your parents money just for sake of show

yamaha is the worst service company towards customers and bad product supplier too

i have got a gladiator ss on august 2009 month from ORPI AGENT coimbatore. A worst place and worst yamaha products. Cheapest yamaha products comes here i hope.

Hey guys think of yourself, i am talking truly, just see the list of new yamaha bike orpi agents problems.
1. At 60 kmph my bike started to shake heavily, the handle jerked which created hand and shoulder pains.

2. My rear wheel wobbles when i go on the road at normal speeds which created lack of my driving confidence.

3. My head lights were worst.

4. My bumpers not aligned properly.

5. Carburator was not proper, my bike stops here and there, then i have to start again.

6. Finaly a great problem. My bike handle was not straight, oh my god. I always had chest and hand problems.

7. Heavy problem is, one day when i was driving suddenly my bike stopped slowly and stopped at a point. I dont know the problem. Then a auto driver came and said the disc brake air lock happened. Then he bought his auto spares and cleared me that in the hot sun.


Please please dont take a gladiator. or yamaha bike please plese

middile class guys pls pls pls pls no dont opt any yamaha bike.

if you want to mail me, mail to [protected]@yahoo.com

pls guys dont waste your parents money just for sake of show

yamaha is the worst service company towards customers and bad product supplier too

i have got a gladiator ss on august 2009 month from ORPI AGENT coimbatore. A worst place and worst yamaha products. Cheapest yamaha products comes here i hope.

Hey guys think of yourself, i am talking truly, just see the list of new yamaha bike orpi agents problems.
1. At 60 kmph my bike started to shake heavily, the handle jerked which created hand and shoulder pains.

2. My rear wheel wobbles when i go on the road at normal speeds which created lack of my driving confidence.

3. My head lights were worst.

4. My bumpers not aligned properly.

5. Carburator was not proper, my bike stops here and there, then i have to start again.

6. Finaly a great problem. My bike handle was not straight, oh my god. I always had chest and hand problems.

7. Heavy problem is, one day when i was driving suddenly my bike stopped slowly and stopped at a point. I dont know the problem. Then a auto driver came and said the disc brake air lock happened. Then he bought his auto spares and cleared me that in the hot sun.


Please please dont take a gladiator. or yamaha bike please plese

middile class guys pls pls pls pls no dont opt any yamaha bike.

if you want to mail me, mail to [protected]@yahoo.com

pls guys dont waste your parents money just for sake of show