[Resolved] Yamaha Motors India — bad after sale service | |
Sir, I purchased yamaha FZ16 on 4th of jan 09 from vanraj traders rudrapur in uttarakhand. the chasis no. isME121C[protected] and engine no is 21C1026493.When i went for 1st service of the bike then i only feel the worst service experince in my life. Iam riding yamaha since 1992, and this is my 4th yamaha bike till then.In 1st service the vanraj traders has neither changed the oil filter nor tightned nutbolts, they do not have the air pressure. they have not washed my bike with soap and polished, they did not lubricate the clutch, brakes and other points.their RPM meter is also broken down. and even worst they ahve charged Rs.70 for washing and lubricating the chain. I request you to make proper service arrangements for servicing the expensive bike like yamaha fz16 in your dealers workshop.this kind of experience make a bad image of yamaha bikes among their old customers. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved Apr 27, 2014 birju lal's response vehicle scooter chassis no me12nco1ad2058158 engine no 2nc1058185 seventy motors 43 gandhi road dehradun
mera scotor bahut paresan kar raha ha kavi starde nahi hota kavi batere chrge nahi hoti bateree be bahut paresan kar rahi ha kirapa kar mare scotar sahi karee
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 147 Comments | |
Comments
We Yamaha Had Cleared this problem by replacing the faulty product !
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Yamaha / Fz - 16 — Rear tyre
I purchased fz-16 on Aug 4 2009 from perfect rider Bangalore, from last 2 months I facing problem with bike rear tyre and rear break. I got punctured 5-6 times and I got fade up of fixing it and from last two servicing I am telling them rear break is not properly tight they will do it and after 2-3 days it will be again loose. I think Yamaha tested tyre in back yard then they launched in market. Can anyone give me company representative no so that I can talk to them i bought yamaha gladiator(5YYH) grafity in the month of july 24th 2009(24-july-2009). in voice no. is VZ-Veh_303, from srinivasa automobiles, vizag.
they sold old vehical made At 2007 chasis no. is 07K5YYH008380, engine NO. 5YYH008380. they cheated me as a normal consumer doesnt no anything about model no. and also they didnt informed ant thing about that vehical model. now the beating was changed and also consuming huge maintences, started rust.as a loyal fan of yamaha i am informing you to solve my problem and also do what measures have take to rectify my problem.
i dont wnt to break relationship with yaamaha but your people has cheated me like any thing .i[censored] cant take any actoin i will proceed legally i have all the information, in how the yamaha cheated me
vasudevarao,
[protected],
hyd.
they sold old vehical made At 2007 chasis no. is 07K5YYH008380, engine NO. 5YYH008380. they cheated me as a normal consumer doesnt no anything about model no. and also they didnt informed ant thing about that vehical model. now the beating was changed and also consuming huge maintences, started rust.as a loyal fan of yamaha i am informing you to solve my problem and also do what measures have take to rectify my problem.
i dont wnt to break relationship with yaamaha but your people has cheated me like any thing .i[censored] cant take any actoin i will proceed legally i have all the information, in how the yamaha cheated me
vasudevarao,
[protected],
hyd.
Hi.
i'm Franklin from Goa. i had booked Yamaha Fazer flaming orange bike at Karpe Yamaha, Margao, Goa on[protected] n its been a 2 months since i had booked the bike but i haven't got it yet the dealer keeps on postponing the date... so i got fedup and i told them im canceling the bike, he says he is going to charge Rs.2000 as cancellation charges. first of all itz not my fault that i dint get the bike and they are charging me for cancellation... what m i supposed to do... are customers suppose to be treated like this...????
i'm Franklin from Goa. i had booked Yamaha Fazer flaming orange bike at Karpe Yamaha, Margao, Goa on[protected] n its been a 2 months since i had booked the bike but i haven't got it yet the dealer keeps on postponing the date... so i got fedup and i told them im canceling the bike, he says he is going to charge Rs.2000 as cancellation charges. first of all itz not my fault that i dint get the bike and they are charging me for cancellation... what m i supposed to do... are customers suppose to be treated like this...????
I purchased fz-16 on 13 nov 2008 from tusilok rohtak, haryana, from last 5 months I facing problem with bike rear tyre and rear break. I got punctured 8-9 times and I got fade up of fixing it and from last two servicing I am telling them rear break is not properly tight they will do it and after 2-3 days it will be again loose. I think Yamaha tested tyre in back yard then they launched in market.
yamaha sucks
yamaha sucks
SIR IAM PRADEEP FROM MP I HAVE PURCHASED YOUR FAZER BEFORE 18 DAYS AFTER FIVE DAYS ENGINE ARE PRODUCING TWO THREE SOUNDS I COMPLAIN TO DEALER HE TOLD ME DRIVE YOUR BIKE WE CANT DO ANY THING I AM NOT SATISFIED WITH BIKE AND DEALER SO PLZ DO SOMETHING SIR
i am kolkata. i need some spare parts for RD350cc engine, like scilincer box. original indicator. gasket. andn engine parts.
kindly give me information where i will get the genune parts for the above motorcycle.
kindly give me information where i will get the genune parts for the above motorcycle.
Yamaha Gladiator J. T. 2007 Model — service center
my Yamaha gladiator 2007 model bike pickup problem i took my yamaha bike to adarsh motor in okhla phase 11 yamaha service center he cannot be repaired by bike i still 3 week give my bike in bad condition totaly in pickup problem my bike run 100 speed but in service center bad service my bike this time my bike run 70speedplese is advice to all who use yamaha in delhi south delhi don,t take your bike adarsh yamaha is too bad srvices center
YAMAHA IS A GOOD PRODUCT IN INDIA BUT THEY ARE ALWAYS DOING BIG MISTAKE ALWAYS LAUNCHING AT LAST...EVERYBODY LAUNCHING AND GETTING THE MARKET.. AFTER THAT WHO WILL BUY THAT YAMAHA... YAMAHA WAKE UP FAST ...OTHERWISE U NEVER WAKE UP...
one thing is going to happen bajaj and hero honda and honda after launched above 300cc bike in india.. after that yamaha launch that 250cc... then who will buy 250cc.. they will go for more than
300cc only, ... everything must come together so that we can buy whatever we want... yamaha if launch first he will achive the target otherwise other company achive the market then yamaha comes means who will buy the 250 ccc bike at that time... mileage is not matter for whoever love the speed and good looks...so first comes u will get good market... pls change the head light design...head light is face of the bike mind it.. rate is not a matter for students and youths.. they want good design ang speed.. thats it not a mileage... yamaha always launch at last moment that why they cant sell more. pls only one time launch first time with good performance without any sime problem..
THANKS
JEYARAJ
BUT ALWAYS I LOVE YAMAHA...
one thing is going to happen bajaj and hero honda and honda after launched above 300cc bike in india.. after that yamaha launch that 250cc... then who will buy 250cc.. they will go for more than
300cc only, ... everything must come together so that we can buy whatever we want... yamaha if launch first he will achive the target otherwise other company achive the market then yamaha comes means who will buy the 250 ccc bike at that time... mileage is not matter for whoever love the speed and good looks...so first comes u will get good market... pls change the head light design...head light is face of the bike mind it.. rate is not a matter for students and youths.. they want good design ang speed.. thats it not a mileage... yamaha always launch at last moment that why they cant sell more. pls only one time launch first time with good performance without any sime problem..
THANKS
JEYARAJ
BUT ALWAYS I LOVE YAMAHA...
Yamaha Motor (India) — neglency in service by dealer
TO WHOM SO IT MAY CONCERNSubject : complaint regarding neglegency in service by dealer
Dear sir,
I want to inform you that my YAMAHA FAZER customer ID NO [protected]J14 was purchased from dealer LAXMI TRADING COMPANY JAGDALPUR CHHATTISGARH. On 14-10-09 my vehicle reg no is CG15 CD 4509. 1st n 2nd free service was performed by above mentioned dealer.my bike was having problm regarding self start. , it is being informed to company also. The problm is not solved.due to un availablity of spare part that time.
Now I am transferred to Ambikapur chhattisgarh. My dealer told me to get replased part at CHANDRA ENTERPRISES AMBIKAPUR. Today (24/04/10) when I took my bike for servising , the manager at service centre CHANDRA ENTERPRISES told me it will be replaced , the part is very cheap. I told him it is under varrenty. He was arruging me it will be changed if paid. And the service man told me that this vehicle will be servised 4th but u have to pay for it as the vehicle is purchased from other place n not from us. Then I called my Jagdalpur Dealer n made him to talk to Ambikapur service manager. When the dealer shouted at him, he agreed n took my vehicle for servising.
The excuse was that your dealer has not entered customer id in service book. and we have no time to search customer id.
Finally my vehicle got serviced without washing. As the service centre is not having washing facility. When I forced manager for washing he agreed to get washed from outside on Sunday ie 25/04/10.
Finally I had to pay total charges of Rs 515 for servicing
Details below
Mobil oil Rs 220 (billed)
Oil filter Rs 55 (billed)
Chain clean Rs 190 not billed
Kerosene 1 ltr Rs 30 not billed
Grease Rs20 not billed
Less Rs 15
Total amt paid with n without bill Rs 500 only
I hope I had to pay only Rs 275 for oil n filter but I am charged Rs 500.
The manager says that this common charges are for all.
I am very much un satisfied with the service provided by Dealer of Ambikapur Ms Chandra Enterprises .
If this condition is followed here there is no use of getting vehicled serviced.
I want to ask from the company whether the customer has to send notise from consumer court to get proper services. If I take my vehicle to next convinient service station bilaspur which is 250 kms from Ambikapur. Who will bear the financial as well as personnal losses?????
HOPE FOR YOUR FAVOURABLE REPLY AS SOON AS POSSIBLE
Thanking you
ABHISHEK MASIH
INFRONT OF RAMANUJ CLUB,
NEAR GOVT HOSPITAL
AMBIKAPUR DISTT SARGUJA CG
[protected], [protected]
YAMAHA ( FZS) — COLOUR CHANGES ON THE BIKE
I had purchased yamaha FZS from on 11.02.2010 from Ideal Motors located at kandivli west mumbai 400067. The delivered vehicle is Red Silver in colour but the Colour Mentioned on the Registered smart card is Yellow & also the vehicle is registered as FZ inspite of FZS . While confirmed with Yamaha it is registered as yellow .please help me in the above case. Who cheated with me The Company as Yamaha the Dealer ( Paras Yamaha ) or Sub Dealer ( Ideal Motors ).
contact me [protected]
i purchaise yamaha fazer on 20july2010 so as usual my 1st service falls on 20aug. when i serviced my bike in yamaha service centre i found there were no proper equipments n nothing!they just changed mobil n dint changed oilfilter yet when i went tioday they ssaid come after one month!what is this?i[censored] are not able to provide satisfactory after sales service then plz close your co. in india!i am very dissatisfied!give me better solution!
Rinku
sitapur, u.p.
mob.[protected]
Rinku
sitapur, u.p.
mob.[protected]
Hi,
My name is Joel from Bangalore. i am posting my worst experience with Panache Bangalore. i am using Yamaha Enticer, i had some problem with corberator. first i gave service to Marathahalli branch, there they took 3 days and told me that they can't fix the issue and charged me 1600 and told me to check with CMH Branch. my bike got more worst than before giving for service. i can't even ride my bike, so i gave my bike to CMH (Binnamangala) Branch. They told that they can fix the issue, they kept my bike more than 11 days and gave it back said they fixed it and charged me 7500 Rupees but while coming to my home itself i felt the issue is still not fixed. i called them and said the complaint is still remain same, they coolly said come for service again we'll fix it.
The main problem here is similar that they did a operation on stomach for the patient came for headache. No experienced mechanics in panache both the branches. they do only water service and keep on swapping parts among vehicles. so nobody know what got changed while free service i myself saw that while they do service for my bike. The real problem is with the corberrator but these stupids worked on Engine and belted me with unnecessary bills.
Please dont go to panache ever in your life. no matter free service or paid service. they are the biggest looters in bangalore.
Your's Wellwisher
Joe
My name is Joel from Bangalore. i am posting my worst experience with Panache Bangalore. i am using Yamaha Enticer, i had some problem with corberator. first i gave service to Marathahalli branch, there they took 3 days and told me that they can't fix the issue and charged me 1600 and told me to check with CMH Branch. my bike got more worst than before giving for service. i can't even ride my bike, so i gave my bike to CMH (Binnamangala) Branch. They told that they can fix the issue, they kept my bike more than 11 days and gave it back said they fixed it and charged me 7500 Rupees but while coming to my home itself i felt the issue is still not fixed. i called them and said the complaint is still remain same, they coolly said come for service again we'll fix it.
The main problem here is similar that they did a operation on stomach for the patient came for headache. No experienced mechanics in panache both the branches. they do only water service and keep on swapping parts among vehicles. so nobody know what got changed while free service i myself saw that while they do service for my bike. The real problem is with the corberrator but these stupids worked on Engine and belted me with unnecessary bills.
Please dont go to panache ever in your life. no matter free service or paid service. they are the biggest looters in bangalore.
Your's Wellwisher
Joe
very bad service in yamaha motors.parts are very costly.shree sai automobile not suport to custmer.very durty service.main kabhi bhi kisi ko yamaha lene ke liye nahi kahunga.plz call me this num [protected].if you want to grouth in yamaha bike plz apni service main incresment kare.plzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz...⇄ call meeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee...⇄
I hav yamaha FZ16 model sep 2008 my front disc break was not working i have complaint about this to my yamaha dealer in faridabad haryana but its not available. After one week i again get back to them he said the same reason that it was not available from yamaha from the factory itself.
I wander why this [censored]g small consumable is not available in yamaha as they call them selves a racing giant, in my opinionyamaha is nothing in front of a handful electric scooter maker in india even they also aware of customer service.
I advice to not to yamaha global but yamaha india that please provide consumable items to dealers otherwise they are dissappear in the indian market, learn customer satisfaction with your competitote i.e HONDA
dealer name - Green automobile, railway road, Faridabad (Haryana)
Customer nme - Harish Rawat
I wander why this [censored]g small consumable is not available in yamaha as they call them selves a racing giant, in my opinionyamaha is nothing in front of a handful electric scooter maker in india even they also aware of customer service.
I advice to not to yamaha global but yamaha india that please provide consumable items to dealers otherwise they are dissappear in the indian market, learn customer satisfaction with your competitote i.e HONDA
dealer name - Green automobile, railway road, Faridabad (Haryana)
Customer nme - Harish Rawat
hi,
i'm karthick i bought my fz 16 in salem show room.i left my bike for first service they did not do anything ana there is no responce in the sales section and service section
i'm karthick i bought my fz 16 in salem show room.i left my bike for first service they did not do anything ana there is no responce in the sales section and service section
dear sir, i purchased yamaha fazer from [hindustan YAMAHA] AGRA, as my rear wheel rim gt damaged in just 4900 kms, i was told for warranty exchange...and its about a month today my bike is in showroom and the people there are making me fool, run sayin that still part has not cum yet ..plz do the needfull i[censored] can help me regading any action against them, otherwise tell me what should i do
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