[Resolved]  Yamaha Rx 135 - Servicing At Jain Motors, Kanpur — Complaint against Yamaha Motorcycle dealer at Kanpur, India [Jain motors]

I must first congratulate the Yamaha team for introducing such wonderful
bikes in India after a long gap. The Yamaha website is very good and
extremely informative to all biking enthusiasts. However an easily visible
feedback/contact us option needs to be maintained.
I would like to formally complain against Jain Motors who are the Yamaha
dealers at Kanpur in Uttar Pradesh. I had given my motorcycle RX135 for
servicing to them on 29.11.2008. The well equipped service centre has a
novice mechanic and the overall management is poor. My complaints are:

1. My motorcylce RX135 was topped up with the four-stroke engine oil.
On complaining, no redressal was made by the service center manager.
2. Duplicate break shoes were put into my motorcycle's rear wheel.
3. There were not enough spare parts.
4. The sole mechanic was a boy, perhaps not even an adult, who very
shabbily managed the servicing.

I hope that you can take stern action against such unprofessionalism so
that other Yamaha enthusiasts are not troubled here.
Regards,
Vineet