[Resolved]  Yatra — Ticket Cancellation

Address:Pune, Maharashtra

I had to cancel my ticket and for the same I tried canceling online 100 times on the YATRA website, but each time I press on "Cancel E-ticket" option. Following error occured:

System encountered a technical problem while processing your request.
Sorry for Inconvenience,Please try again or call to our customer care services

And I couldn't cancel my ticket. I tried calling customer care and it says, please do cancelation on our website. I mailed them but did not get any reply from their side. I am so not satisfied with Yatra services anymore. I would never use their services again. My ticket is still not canceled. HOPELESS!!
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Customer,
Greetings of the day.
We sincerely regret the inconvenience you have faced in this regard. Would request you to please share your yatra booking reference number so we can check & assist you further in this regard. We assure you of our best services at all times.

Should you require any further assistance, please call us on[protected] /[protected] or alternatively write to [protected]@yatra.com
Best Regards
Yatra Care

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Yatra Online / YatraTrip.in
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    80%
    Complaints
    2576
    Pending
    348
    Resolved
    1921
    Yatra Online / YatraTrip.in Phone
    +91 95 5580 0800 [Customer Support]
    +91 12 4437 5353
    +91 12 4437 5318
    Yatra Online / YatraTrip.in Address
    1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
    View all Yatra Online / YatraTrip.in contact information