[Resolved]  Yatra.com / Airline Services — Refund of money

Address:

Kaithal, Haryana

Hi,
I made a booking from yatra.com with buy 1 get1 free ticket. i booked ticket from pune to New delhi(indigo airlines) on 31st March 2010 and return from New Delhi to Pune on 5th April 2010. But the flight from Pune to New Delhi got delayed due to which i got delay in my passport process which I applied in Tactical.Due to that delay i had to cancel my flight New Delhi To Pune.The indigo people have refunded the money Rs 1682 in Yatra account.But why yatra people are not ready to refund the money.Where is the fault of mine if flight got delayed?Yatra people are saying that the fliht under that scheme can't be cancelled but if indigo airline have returned the money then why yatra people are not ready to refund.
Kindly assist me soon else i need to take some action.
Flight Reference Number is [protected].
Thanks,
Isha
Passenger Details
1) Ms Isha Kalra
Flight Details
ONWARD (New Delhi - Pune) Total Journey Time : 3hr 35min

IndiGo
6E - 137 New Delhi Pune Duration Airline PNR Confirmed
19:30 Tue 05 Apr 11
IGI Airport
23:05 Tue 05 Apr 11
Lohegaon A F Base 3 hrs 35 min UYPLDQ
Fare Details

DEL - PNQ Base Fare Surcharge & Fees Service Tax Per Passenger Total Fare
Adults Rs.1,100 Rs.2,459 Rs.7 Rs.3,566 X 1 Rs.3,566
Total Price Rs.3,566
Yatra Miles earned 22 New Delhi - Pune Rs.3,566
Promotion Code Discount: Rs.1100.0
Total Yatra Miles earned 22 For 1 Adult Total Price Rs.2466.0