[Resolved]  Yatra.com — booking failed.but they charge

Address:Thane, Maharashtra

hi this is suhanda gul,
sir i booked railway tickts by yatra.com.mumbai to surat.2.8.11 but all raiway canceld to surat from mumbai central.still i not get refund.and charge credit card 2 times.what is this.everyday i am writeing to them .but no body listen.mera baharat mahan,
gali gali main gapla .regards suhanda gul .
NOTE.i have all proffs.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Customer,


Thank you for contacting us at Yatra.com

We apologize for the inconvenience you have faced in this regard. We would request you to share your contact details or booking details so that one of our Customer Service Representative can call you and assist you with you booking.

Should you require any further assistance, please call us on[protected] or alternatively write to [protected]@yatra.com

Best Regards

Yatra Care

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