[Resolved]  Yatra.com — Regarding Flight Booking Refund amount

Address:

Bangalore, Karnataka

Hi,


I am Amit Khurana. I had booked flight ticket from yatra.com website on 28-Jan-2012 (from bangalore to Delhi). due to some technical prob on yatra's website the ticket got 'unconfirmed' (accepted by Yatra's customer care person) and promised me refund the full amount Rs. 4772/- (I have proof of same on email).

The details are:
Booking Reference Number:8791673
Date cancelled on:1/30/2012 10:10:21 AM

Now they have refund the only Rs 4272/-. When i am trying to reach them they are not replying me back at all.

Its not only a loss of 500/- to me but also its a breach of trust between service provider and customer.