[Resolved]  Yatra.com — Non-Refund of Air ticket cancellation

Address:

Bangalore, Karnataka

Hi,

I have booked ticket from Yatra.com in Jet Airways in the name of Kaushal Kishore with ticket number [protected] and Date of Travelling : 23rd Nov 2011 through Yatra Booking Number : [protected] Booking Date : 17, Nov, 2011 with Airline PNR IBWNHF.

As I have already cancelled my ticket from Jet airways counter and after several attempts of making calls to Yatra I dropped a mail to [protected]@yatra.com; [protected]@yatra.com stating cancellation of ticket.Please refer to the attachment for reference. I can produce mail conversation wherever required.
The customer care service is pathetic. They don't even pick up calls.
The amount is also not refunded till now. Its almost a month now.This behaviour is not acceptable from such reputed travel agents.
Such portals should be banned as they are misleading people and misusing their money.

Please take necessary severe action against them as I am ready to file case against them and take them to consumer court.
I want my money to be refunded to my card as soon as possible without any delay.

I will never ever use Yatra in future and even report abuse against them in social sites and encourage people not to use Yatra.com for any purpose.
Please help me out.


Thanks and Regards,
Kaushal Kishore
Kaushal.[protected]@lntinfotech.com
+[protected]