I was booking a round trip kolkata-bangalore-bangalore flight ticket, when you search flights, it said 9993/- for three passenger one way all surcharge and taxes included with a base fare of 400/-. And when I finally go to do the booking it does not book kolkata-bangalore and books only Bangalore-kolkata and charges me 18600/- which I felt was for round trip, and when the ticket is mailed to me, it is only for one way. So annoyed when I call and share my grievance with the customer service at yatra.com, they give a cold shoulder.
So jittered when I go to cancel the ticket, I am charged Rs.2900/- as total cancellation charges. As per the search page the base fare was 400/-each but I land up paying 750/- each as the final confusing base fare each is reflecting as 2250/-. Dont know how it works, but has lost 2900/- and time to book ticket at a good price.