Yatra.com — site doesn't take complaints

Address:

Maharashtra

Dear Sir / Madam

I tried to lodge a complaint on yatra.com...but every time I try to send it..its says........(Oops! You seem to have caught us in the middle of an upgrade!)...after trying for no.of times,I changed the category in the drop down menu....(instead of complaint ,I selected feedback...and I was successful in sending it)........its so funny and frustrating that a customer cannot send a complaint on yatra.com website,where as he can give a feedback in the middle o[censored]pgrade.........who are they fooling...no one but themselves....because in no time they will lose their customers....one among them is me..as I am bringing this fraud in everyone's notice and informing everyone on the social sites regarding this...

thanks for such a great service