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2 Reviews
  smruti mohanty on Apr 17, 2012

not refunded the cancelled amount

i had booked air ticket from bhubaneswar to delhi round trip journey for 3 persons through yatra.com on 3-4-12 in indigo air lines.my yatra reference no was 03041211742.the travelling dates were 10-4-12 and 13-4-12. then i cancelled the trip for one person on 9-4-12 through yatra .com.i recieved one email and sms on my mobile stating my cancellation was successful and i ll be refunded an amount of Rs 10531 within 3 days or a maximum of 7 days.i called their toll free no but they are saying that my ticket was not cancelled and ill not be refunded the amount.
1 Comment

Comments

Sep 18, 2012 by
Yatra Team
 
Dear Customer,

Thank you for contacting us at Yatra.com.

We apologize for the inconvenience you have faced in this regard. We have processed the refund of INR 10781 on 23rd Apr for reference no. 03041211742. Hope you have received the same.

Should you require any further assistance, please call us on 955 5800 800 or 18605000500 or alternatively write to support@yatra.com
Best Regards
Yatra Care

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