[Resolved]  Yatra.com — Useless Services

We had booked a holiday (YT9592756, for Ladakh ) by paying 100 % advance money to Yatra.com Booking Reference : YT9592756
Booked By : Shradhanjali Pradhan Booking Date : 5/23/2012 11:33:10 AM. Inspite of repeated reminders and phone calls no one is giving any confirmation or details or vouchers for the travel. Each one is passing the buck on someone else. Have made 4 calls since morning ( with a total waiting time of half an hour) and each time a different guy picks up the phone...Dev, Mangesh...the manager on the floor ( Mrs. Satender Kaur) is always "busy" and can not talk. The lady who took the reservation and money is always" not available". The staff is rude and have no idea of what is going on. No one knows anything.
Would recommend all top stay away from this company. They have no systems in place. Even if you like the offer, just stay away. Will take them to the courts for compensation however guys please don't do the mistake of ruining your holiday with Yatra.