[Resolved]  Yebhi.com — Non Home Delivery of Item bought Online

Address:

Ahmedabad, Gujarat

I bought a pair of slippers online on 5th July, 2011. The product was to be delievered within 7 days, as the site promises. However, till 14th July, no delivery was made. Following which I sent many mails asking for support but no reply. I called up the courier service provider Aramex. They told me to collect it from the regional office which was 20 kilometers away from my place. I collected it today after 2 weeks.

In spite of 4 calls, 3 emails and countless online chats and repeated complaints, no support was provided and I had to collect it individually from the regional office of Aramex.

It is dissapointing to see how Yebhi.com gives FALSE PROMISES and PATHETIC CUSTOMER SUPPORT.

If yebhi.com knows that my place is out of the service area of the courier provider, why dont they select another courier provider. BAD EXPERIENCE.