Yebhi.com

4 Reviews

Vineet Digga on Oct 26, 2011

Mobile Subscription

I logged into this site once, and subscribed to its daily mobile subscription. After some 10 days or so, I wanted to unsubscribe myself form these SMSs. So i logged into the site and searched for the option. When i found it and entered my phone number to unsubscribe, the site said, no such number is associated with the site. So, I thought okay, I might have got lucky and somehow i got unsubscribed.
But the SMS continued.
Even after having registered for national DND, I continue to get their messages.

please help!

3 Comments

Comments

Oct 28, 2011 by

Yebhi

Dear Vineet,

We apologize for the inconvenience this has caused to you. Kindly share your number or email us at escalations@yebhi.com. The number will be deactivated within 24 hours.

Thanks and Regards
Lokesh
Yebhi.com

Oct 29, 2011 by

Vineet Digga

Dear Customer,

Thankyou for contacting the escalations team. We are committed to
provide you a fast resolution to this complaint and apologize for the
delay you've faced in a resolution, earlier.

The escalations team is responsible to revert on issues where the
customer has not received a satisfactory response from their earlier
interaction with the Yebhi.com contact centre, either through phone,
chat, or email. Please ensure you have mentioned the complaint number
of your previous interaction where you did not get a satisfactory
response, so that we can address your concern appropriately.

If you have a fresh complaint to make, please call us on 011-47283111
or email us at support@yebhi.com.

Please note that emails which do not contain a complaint number would
not be addressed by the escalations team.

We thank you for choosing Yebhi.com and assure you of our best services.

The Escalations Team
Yebhi.com
Customer First, Second, Third.

now what?

Oct 29, 2011 by

Yebhi

Dear Vineet,

We are sorry for the inconvenience that has caused to you in this regard.We have forwarded your request for number deactivation to the concerned department.This might take 24 hours to get the service deactivated completely.

Thanks and Regards
Lokesh
Yebhi.com