[Resolved]  Yepme — Non refund/ exchange of wrong size products delivered

Address:

Pune, Maharashtra

My initial order no. was 3355712 in which there were 3 sandals & all of them were of wrong size. I got replacement through complaint no 3470765 for 1 item, but for other 2 even after multiple mails/ customer care executive calls no replacement was done. They just ask for some other product id, but it also goes out of stock & they never inform, I come to know only when I call back next time. This time I called them on 7th Oct & talked to 2 customer care executives they promised that refund will be processed in 2-3 working days but no refund is processed till date. Moreover when I checked today the customer care executive told me that there is no request for refund!!! Eventually it looks like they are going to eat up my money Regards, Neha