[Resolved]  Yepme — Poor quality of shoes

Address:Gautam Buddha Nagar, Uttar Pradesh

Hi

I have ordered the shoes from Yepme which were looking of decent quality. I had relied on their 30 days guarantee of return and replacement. I had experienced from other ecommerce shopping sites like jabong, flipkart, tradus etc so I gained little faith on online shopping.
To my surprise, after placing an order, I got the call from Yepme for confirmation.. but after 7 days, when I received the shoes, I found them of very poor quality. On the website, they were looking decent and based on my experience with other sites, I ordered them, now am very much disappointed with the quality of the shoes.
I have been dialing on the numbers mentioned on their site, but not body is picking up the phone, forget about the replacement. I don't know, how they are running business, even if they don't come over phone. I have dropped them an email for refund/replacement, did not get any response..


I want my money back...
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

I have been delivered 3 pairs of Yepme shoes for Rs.762/ COD on 11.06.14 vide order no. 7256991 dtd. 01.06.14 vide invoice no. 5408291 dtd. 09.06.14.One pair Item Code 29545 (for ladies) Yepme Golden Shoes found smaller in size. From website it is found that the bigger size pair is not available.Hence
it is requested to replace the above pair with Yepme Pink Bellies pair Item Code 28591 Size 8, which is similarly priced.The customer care
says first I have to send the pair by Speedpost ( spend Rs.150/ ) & then they will check quality () & send the replacementb pair.So I have forgone the replacement.
Now on Quality, Quality is like price/discount, same like a footpath dweller.

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